Alternatives to SupportBee

  • Help Scout

    Help Scout scales like any other help desk, but the customer experience is personalized like a normal email. Customers don't need to confront a clunky ticket portal or juggle login credentials just to get help. Help Scout's clutter-free fe…

    iPad iPhone Web-Based Android

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    In March, 2018, Salesforce announced the end-of-life for in March, 2020. lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in…

    Commercial Web-Based icon
  • Kayako

    Kayako is effortless customer service software that helps teams be more productive and build customer loyalty. Offer support via email, live chat, Facebook, Twitter, and offer a 24/7 Help Center. Help CenterCustomers can answer their own questions, …

    Commercial Blackberry Android Tablet Windows Phone Linux Mac iPad iPhone Windows Web-Based Android

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  • Reamaze

    Designed from the ground up to fit the specific needs of agile businesses, Reamaze can be fully integrated and embedded into your site or app for rich and seamless support conversation management via real time messaging, live chat, social media, ema…

    Commercial Linux Mac iPad iPhone Windows Web-Based Android

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  • JitBit Helpdesk

    Jitbit HelpDesk is helpdesk software that has same price for ANY number of technicians. And it has everything a help-desk needs: 2-way email integration, asset tracking, knowledge base, file attachments and more.

    Commercial Android Tablet iPad Windows Web-Based Android

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  • Trengo

    One shared inbox for all customer contact channels

    Commercial iPhone Web-Based Android

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    Helpy is written in Ruby on Rails 4.2 and released under the MIT license. Features include support tickets with email integration, community discussions, multilingual knowledge base and more: - Private Support Discussions (aka tickets)- Community Su…

    Freemium Open Source Software as a Service (SaaS) Self-Hosted Linux Mac iPad iPhone Windows Web-Based icon
  • Ibby

    Ibby is a new-generation messaging platform combining live chat, email, SMS and powerful automations. With Sales & Support integrated workspaces, Ibby can supercharge teams to generate more leads, close sales quicker and improve customer support.

    Free Personal Software as a Service (SaaS) Chrome OS Mac Windows Web-Based

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  • DeskPRO

    DeskPRO is the modern helpdesk platform. Unparalleled usability and flexible configuration mean that your agents can concentrate on helping users.

    Commercial Self-Hosted Web-Based

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    Our online help desk is so much more than “just another ticketing system.” Most support software only supports one-to-one communications with your customers and you lose visibility at the customer level. TeamSupport gives you visibility of the entir…

    Commercial Web-Based icon
  • Groove

    Customer support and engagement software for startups and small businesses.

    Commercial Web-Based

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  • Zoho Discussions

    Create Online Forums and Communities for Customer Support, Gathering Ideas and for Close-Group and for Intranet Collaboration

    Freemium Web-Based

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  • ClickDesk

    ClickDesk offers a magic box of live chat, voice chat, help desk and social toolbar for websites. ClickDesk is cloud-based; not needing users to download or install any software. Agents receive chats on their favorite IM such as Skype and Google Tal…

    Commercial Web-Based

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  • Faveo HELPDESK

    Headquartered in Bangalore, Faveo HELPDESK provides Businesses with an automated Helpdesk system to manage customer support. The word Faveo comes from Latin which means to be favourable. Which truly highlights vision and the scope as well as the fun…

    Open Source Free Microsoft IIS Apache HTTP Server NGINX PHP MySQL Community Edition Self-Hosted Linux Mac iPhone Windows Web-Based Android

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  • Tender Support

    Tender Support organizes your customer care so you can focus on delivering the best service possible. We collect all your support requests and funnel them into your Tender site. From email, from the web, and from anywhere you can dream. Tender organ…

    Commercial Web-Based

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  • Enchant

    Simple customer support for growing teams. It's like gmail on steroids! Enchant is a powerful helpdesk that helps your team deliver awesome support to each and every customer. To your customers, it's just email. They will never see a ticket number a…

    Commercial Web-Based

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  • AzureDesk

    The only helpdesk software with 5$ per agent with all the "must have" features of enterprise class systems offered to all businesses at minimal cost to users. Don't spend a fortune on helpdesk solution. Try AzureDesk today for a 14 day trial and aft…

    Commercial Self-Hosted Chrome OS Web-Based

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  • Deskero

    With an innovative user interface, studied to offer a completly streamlined experience, Deskero takes care of the clients in the most simple and straight forward way, through both the traditional channels (mail and web) and the newest social media. …

    Commercial iPad iPhone Web-Based Android

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  • Web Help Desk

    With Web Help Desk, you no longer have to worry about manual ticket generation and the hassle of individually routing each ticket. Incident creation, technician task assignment, SLA alerts, escalations, and tracking every step of the response proces…

    Freemium Safari Chrome Linux Mac iPhone Windows Web-Based

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  • Document360

    Document360 is your one stop Software as a Service (SaaS) knowledge base platform for software product and project documentation. With Document360, you can create rich documentation and knowledge base for your offerings (both internal and external) …

    Commercial Web-Based

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