Software
We've compiled a list of 113 free and paid alternatives to Deskero. The primary competitors include HelpCrunch, UseResponse. In addition to these, users also draw comparisons between Deskero and SupportBee, Freshdesk, UserVoice. Also you can look at other similar options here: Business and Commerce Tools.
We've compiled a list of 113 free and paid alternatives to Deskero. The primary competitors include HelpCrunch, UseResponse. In addition to these, users also draw comparisons between Deskero and SupportBee, Freshdesk, UserVoice. Also you can look at other similar options here: Business and Commerce Tools.
142
112
108
86
Freshdesk is a cloud-based customer service management and support software. This platform provides tools for maintaining a knowledge base, tracking customer questions and requests, and automating request processing.
86
70
Supportbench is a comprehensive customer support management platform designed to streamline customer service operations. It offers a robust ticketing system for efficient issue tracking, a knowledge base for quick access to FAQs and documentation, l…
66
Zendesk Suite is an integrated customer service platform that includes a variety of tools for interacting with customers, providing support, and managing customer relationships.
66
InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface.
64
Deskpro is a robust help desk software for enterprises. Centralized ticket registration, multichannel support (email, chat, social media), self-service knowledge base, automation, reporting, integrations and customization help increase customer sati…
59
A user-friendly platform for handling all customer requests. Help Scout simplifies teamwork in mailboxes (e.g. support@, info@), live chat, help centers, etc. Manage all conversations effortlessly, with automation and collaboration features for fast…
22
With an innovative user interface, studied to offer a completly streamlined experience, Deskero...
With an innovative user interface, studied to offer a completly streamlined experience, Deskero...
Web-Based
iPad
Android
iPhone
With an innovative user interface, studied to offer a completly streamlined experience, Deskero takes care of the clients in the most simple and straight forward way, through both the traditional channels (mail and web) and the newest social media.
Deskero is a cloud software, working on a Saas (Software as a service) basis, that manages the customer care incident process throught the creation of service tickets. These tickets are generated after calls to action coming from different sources (phone calls, email, chat, web, social, API, etc) and are assigned to agents that will dispatch them within a specific SLA (Service Level Agreement).
Every single step of this process is fully customizable, and can easily adapte to any specific need: from the initial request, which can be filtered by typology and feed (email, twitter, facebook, linkedin), to the final report.
And it doesn’t end here: Deskero can be graphically customized, in order to complement the brand and give to clients a really seamless experience. There's a fully integrated chat system and a smartphone app, too!
Specifically designed for small and medium sized companies, Deskero offers all the features of a complete customer care service, while remaining easy to use and elegant: Deskero makes Client Service human, again.
Customer support
Customer Feedback
CRM
Customizable
Share your opinion about the software, leave a review and help make it even better!
Suggest Changes
Your Feedback
Your vote has been counted.
Do you have experience using this software?
