Software
We've compiled a list of 43 free and paid alternatives to Awesome Support. The primary competitors include SupportBee, Teamwork Desk. In addition to these, users also draw comparisons between Awesome Support and BoldDesk, Reputation, osTicket. Also you can look at other similar options here: Business and Commerce Tools.
We've compiled a list of 43 free and paid alternatives to Awesome Support. The primary competitors include SupportBee, Teamwork Desk. In addition to these, users also draw comparisons between Awesome Support and BoldDesk, Reputation, osTicket. Also you can look at other similar options here: Business and Commerce Tools.
Streamline customer queries with integrated ticketing system. Efficiently manage requests, track, report, and bill - all in one place.
BoldDesk by Syncfusion is a help desk software designed to optimize and streamline support requests, convert emails to tickets, automate tasks, and collect customer feedback. Key features like AI-driven support, ticketing, knowledge base management,…
Reputation, an Online Reputation Management platform, transforms consumer feedback into actionable insights for businesses. Analyzing vast feedback data from acquisition to loyalty, it enhances customer experience, operations, and more.
osTicket is an open-source help desk software that centralizes support requests from email, web forms, and APIs into one dashboard. It offers ticket management, automated responses, SLA tracking, and collaboration tools to streamline customer suppor…
Trakdesk is a fully customizable customer support software and helpdesk solution that provides you...
Mac
Windows
Linux
Web-Based
Awesome Support is the most versatile and feature-rich help-desk plugin for WordPress. Get started for free and add premium features as your business grows.
More than 200+ features exist in the software.
Suitable for A Variety of Industries and Operations
Industries That Use Awesome Support
Design Agencies
Envato Vendors
Special Olympics
Software Developers
Holistic Healthcare
Real Estate
SEO Providers
Online Marketers
Travel Agencies
Repair shops and services
Beverage manufacturers and distributors
Outsourced helpdesk operations
Museums
Medical
Coaches
Virtual Assistants
Photographers
Radio
Advertising
Online Stores
Vending Machine Suppliers
Lawyers / Legal
A Variety Of Use Cases
How Others Are Using Awesome Support
External help-desk
Internal corporate help-desk
General contact form
Appointment scheduling
Todo lists
Time tracking
Home Inspections
Issue collaboration
Bug Tracking
Hotel customer requests
Change management
Employee requests
Travel requisitions
Project management
All of the features and use-cases fit into a WordPress installation as a plug-in or instead we can host the software for you in an SaaS arrangement.
Workflow Management
Third Party Integrations
Social Media Integration
Data Import/Export
Service Level Agreement (SLA) Management
Macros/Templated Responses
Automated Routing
Support Ticket Management
Alerts/Escalation
Multi-Channel Communication
Knowledge Base Management
Interaction Tracking
Surveys & Feedback
Email Templates
Workflow Configuration
Real Time Notifications
Customizable Forms
Customizable Fields
Monitoring
Email Management
Customizable Reports
Customer History
Activity Dashboard
Document Storage
Customer Database
Activity Tracking
Access Controls/Permissions
Reporting/Analytics
IT Asset Management
CRM
API
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