Software
We've compiled a list of 52 free and paid alternatives to versaSRS Service Management. The primary competitors include SupportBee, Freshdesk. In addition to these, users also draw comparisons between versaSRS Service Management and InvGate Service Desk, Zendesk Suite, Help Scout. Also you can look at other similar options here: Development Tools.
We've compiled a list of 52 free and paid alternatives to versaSRS Service Management. The primary competitors include SupportBee, Freshdesk. In addition to these, users also draw comparisons between versaSRS Service Management and InvGate Service Desk, Zendesk Suite, Help Scout. Also you can look at other similar options here: Development Tools.
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87
Freshdesk is a cloud-based customer service management and support software. This platform provides tools for maintaining a knowledge base, tracking customer questions and requests, and automating request processing.
67
InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface.
65
Zendesk Suite is an integrated customer service platform that includes a variety of tools for interacting with customers, providing support, and managing customer relationships.
59
A user-friendly platform for handling all customer requests. Help Scout simplifies teamwork in mailboxes (e.g. support@, info@), live chat, help centers, etc. Manage all conversations effortlessly, with automation and collaboration features for fast…
34
26
26
Trakdesk is a fully customizable customer support software and helpdesk solution that provides you...
25
Awesome Support is the most versatile and feature-rich help-desk plugin for WordPress.
25
Best Support System,best by name, best by nature, best by features, it’s is self-hosted support...
6
Ensure organisation continuity, produce required outcomes, and be positioned to support current and...
Ensure organisation continuity, produce required outcomes, and be positioned to support current and...
Windows
versaSRS is a flexible Help Desk and Customer Support solution that will enable your business to quickly and effectively support, manage and improve the quality of your interactions with your employees, end users and customers.
versaSRS supports the ITIL (IT Infrastructure Library) framework to meet all of your service level requirements.
versaSRS allows you to prioritise, assign, track, report and audit your issues, whatever they may be - from software bugs and help desk tickets to project tasks and change requests.
Improve Service Levels & Customer Satisfaction by utilizing a system which enables organisations to fully manage customers - to increase productivity, reduce service desk workload and subsequently reduce operational costs.
Exchange
Call Tracking
Customer support
CRM
Knowledge Management
Web-Based
Browser based
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