ClearFeed is an AI-powered support platform for teams using Slack and MS Teams. It streamlines helpdesk tasks by triaging requests, converting chats to tickets, and providing email support. Features include a GPT-powered assistant, service metrics t…
Ivanti Neurons for ITSM is a modern IT service management platform that automates workflows, enhances service delivery, and optimizes costs. It offers scalable solutions from incident management to advanced AI-driven automation, providing visibility…
HappyFox is an AI-driven help desk and ticketing system designed to streamline customer and employee support. It converts inbound requests from various channels into organized tickets, automates workflows with a smart rules engine, and provides anal…
Gainsight CS is a platform that enhances retention and drives revenue growth by providing customer health tracking, AI-driven journey orchestration, success planning, automated interactions, opportunity identification, feedback integration for produ…
Gleen AI is a highly accurate and flexible generative AI platform that can be trained on your specific business needs. It works in conjunction with GPT-4 to maximize the accuracy and relevance of all generative AI responses. Gleen AI can also gather…
Track-It! is an IT help desk software designed to manage tickets, change requests, IT assets, and endpoints. It offers integrated modules for asset management, knowledge management, change management, purchase management, and endpoint management fea…
ProProfs Knowledge Base is a SaaS platform for creating public or private knowledge repositories. It offers 24-hour self-service support, enhances employee onboarding, and boosts team collaboration. Features include SEO optimization, training tools,…
SAP Service Cloud is a comprehensive CRM service and support software that connects customer contacts across channels for a consistent service experience. It features AI-driven insights, automated workflows, and omnichannel support to accelerate iss…
osTicket is an open-source help desk software that centralizes support requests from email, web forms, and APIs into one dashboard. It offers ticket management, automated responses, SLA tracking, and collaboration tools to streamline customer suppor…
Our online help desk is so much more than “just another ticketing system.”
Most support software only supports one-to-one communications with your customers and you lose visibility at the customer level. TeamSupport gives you visibility of the entire customer so you can be proactive in customer service. It also allows everyone on your team to work together on customers, tickets, etc. so you can resolve issues faster and provide a better customer experience.
TeamSupport was built by an experienced team of software experts who have been in your shoes and understand the unique needs of companies who support businesses as the end user.
We strongly believe team collaboration provides the best customer support experience . When staff work as a team, they can easily draw on each other’s experience to get the best solution.TeamSupport.com is a powerful enterprise class customer service and help desk system.
TeamSupport is specifically designed for B2B customer support. Integrated e-mail handling, robust customer database, customer portals, chat, and tools to facilitate internal communication make TeamSupport the best solution for engaging and supporting your customers.