Software
We've compiled a list of 10 free and paid alternatives to ngDesk. The primary competitors include BigPanda, VictorOps. In addition to these, users also draw comparisons between ngDesk and xMatters, Cabot, PagerDuty. Also you can look at other similar options here: Business and Commerce Tools.
We've compiled a list of 10 free and paid alternatives to ngDesk. The primary competitors include BigPanda, VictorOps. In addition to these, users also draw comparisons between ngDesk and xMatters, Cabot, PagerDuty. Also you can look at other similar options here: Business and Commerce Tools.
29
28
23
23
Self-hosted, easily-deployable monitoring and alerts service - like a lightweight PagerDuty
19
16
Zenduty is an incident management platform that provides cross-channel (Email, Phone/SMS, Slack)...
15
10
Alerts and On-Call Schedule Management for your infrastructure spread across different datacenters...
10
Take alerts from any IT management system and notify users via iPhone, Android, Blackberry push...
7
10
ngDesk provides free cloud based on-call and pager management software combined with a ticketing...
ngDesk provides free cloud based on-call and pager management software combined with a ticketing...
Windows
Web-Based
Linux
iPad
Android
iPhone
ngDesk will centralize, automate and simplify your customer support operations. By having your company’s tickets in one central location, your agents can easily track and manage all ticket activity. The automatic pager notifications, escalation and reminders ensure that all tickets are responded to and resolved quickly. The in application messaging, improves communication between your agents and your customers, decreasing resolution time and increasing customer satisfaction.
Incident management
Customer support
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