Software
We've compiled a list of 9 free and paid alternatives to HelpOnClick Live Chat. The primary competitors include Reputation, osTicket. In addition to these, users also draw comparisons between HelpOnClick Live Chat and HelpMaster, HelpDesk, UVdesk. Also you can look at other similar options here: Business and Commerce Tools.
We've compiled a list of 9 free and paid alternatives to HelpOnClick Live Chat. The primary competitors include Reputation, osTicket. In addition to these, users also draw comparisons between HelpOnClick Live Chat and HelpMaster, HelpDesk, UVdesk. Also you can look at other similar options here: Business and Commerce Tools.
Reputation, an Online Reputation Management platform, transforms consumer feedback into actionable insights for businesses. Analyzing vast feedback data from acquisition to loyalty, it enhances customer experience, operations, and more.
osTicket is an open-source help desk software that centralizes support requests from email, web forms, and APIs into one dashboard. It offers ticket management, automated responses, SLA tracking, and collaboration tools to streamline customer suppor…
HelpDesk is a customer support software that manages and tracks support tickets efficiently. It centralizes customer requests from multiple channels, automates workflows, and improves team collaboration. Designed to enhance response times and custom…
UVdesk is a cloud-based helpdesk software that streamlines customer support. It manages tickets, automates workflows, and integrates with multiple channels to improve response times and customer satisfaction. It helps businesses deliver efficient, o…
iPad
iPhone
Mac
Linux
Android
Web-Based
Windows
HelpOnClick Live Chat software is a powerful online tool that helps to connect business owners with their clients. It is a reliable SaaS software that allows chatting with customers from any location and any device that has a browser and internet connection, or simply from your iOS or Android mobile device.
The most popular features: online traffic monitoring, canned responses, file transfer, pre-chat fields, customizable eye-catchers and invitation rules, "leave a message" mode, virtual agent, supervision mode, integration with Facebook.
HelpOnClick live chat can be integrated into any website. There are plugins for WordPress, Joomla, Drupal, Kentico, LightCMS websites, integration with multiple ecommerce platforms, CMS's and CRM's.
Third Party Integrations
Social Media Integration
Offline Form
File Sharing
Customizable Branding
Canned Responses
Auto-Responders
Geotargeting
Call Center Management
Service Level Agreement (SLA) Management
Automated Routing
Virtual Assistant
Transfers/Routing
Alerts/Escalation
Knowledge Base Management
Transcripts/Chat History
Real-time Consumer-facing Chat
Proactive Chat
Interaction Tracking
Surveys & Feedback
Engagement Tracking
Real Time Monitoring
Chat/Messaging
Customizable Fields
Search/Filter
Performance Metrics
Email Management
Customer History
Mobile Access
Self Service Portal
Reporting/Analytics
Live Chat
API
Screen Sharing
Shopify
Volusion
Gmail
X-Cart
WooCommerce
Drupal
Zen Cart
WordPress
CS-Cart Store Builder
Mojo Helpdesk
Freshdesk
Zoho CRM
Joomla
Highrise
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