Software
We've compiled a list of 31 free and paid alternatives to ManageEngine ServiceDesk Plus. The primary competitors include TeamClerk, Jira. In addition to these, users also draw comparisons between ManageEngine ServiceDesk Plus and InvGate Service Desk, InvGate Assets, Vivantio. Also you can look at other similar options here: Business and Commerce Tools.
We've compiled a list of 31 free and paid alternatives to ManageEngine ServiceDesk Plus. The primary competitors include TeamClerk, Jira. In addition to these, users also draw comparisons between ManageEngine ServiceDesk Plus and InvGate Service Desk, InvGate Assets, Vivantio. Also you can look at other similar options here: Business and Commerce Tools.
204
Team Clerk is task management software that automatically keeps your team organized and monitors...
197
Jira, a project management and issue tracking system, empowers software development teams with robust features for task organization, progress tracking, and client feedback management.
74
InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface.
50
Assets is a suite of intelligent solutions to manage your hardware and software assets, through...
35
35
GoodDay is a project, product and work management platform that gives teams the best tools for...
33
29
24
Web based software for project management, issue tracking, collaboration, team calendar, kanban...
24
GLPI is the Information Resource-Manager with an additional Administration- Interface.
11
ServiceDesk Plus is an ITIL-ready help desk software with integrated asset and project management...
ServiceDesk Plus is an ITIL-ready help desk software with integrated asset and project management...
Windows
Web-Based
Linux
iPad
Android
iPhone
ManageEngine ServiceDesk Plus is a help desk software and asset management tool. ServiceDesk Plus integrates your help desk requests and assets to allow you manage your IT in an effective way. The software helps you implement ITIL best practices and troubleshoot IT service requests faster.
ServiceDesk Plus is a customizable and easy-to-implement help desk software with more than 10,000 users worldwide. ServiceDesk Plus is available in 29 different languages.
ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management App with many features such as contract management, purchasing and knowledge management functionalities. It has an ITIL ready version too. By integrating Ticketing, Asset Tracking, Purchasing, service catalog, Contract Management and Knowledge base in one low-cost, easy-to-use package, ServiceDesk Plus helps you to improve productivity of your IT Service team and keep your end-users happy.
ServiceDesk Plus allows end-users to submit tickets through different channels. It automates important workflow tasks, as for example case routing, acknowledging requester, technician notification and handling of SLA rules. The solutions module allows you to document best practices and solutions to common problems in an online knowledge base.
ServiceDesk Plus offers accurate inventory tracking functionality across Windows and Linux workstations. It can also track software licenses and let you know the number of over-utilized or under-utilized licenses across your organization.
ServiceDesk Plus can help you maintain a complete product catalog based on product type, that lists all assets owned by your organization. It can generate Purchase Orders, send them through email and keeps track of outstanding POs & completed purchases. It also provides import of requesters & assets from .csv files & user satisfaction survey.
Reporting
Incident management
IT Asset Management
Knowledge base
Web-Based
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