Best IT Helpdesk Software in 2026

Subscription Free Free Trial

89

ClearFeed is an AI-powered support platform for teams using Slack and MS Teams. It streamlines helpdesk tasks by triaging requests, converting chats to tickets, and providing email support. Features include a GPT-powered assistant, service metrics t…

Autotask PSA

Subscription

82

Autotask PSA is a centralized platform that streamlines business operations, offering customizable dashboards, automation, alert management, and insights for documentation and remote device control. It improves productivity, profitability, and servi…

ManageEngine ServiceDesk Plus

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78

Zoho ManageEngine ServiceDesk Plus is an IT service management (ITSM) software that integrates IT asset management, CMDB, problem management, and change and release management. It offers robust service desk capabilities, native project management, a…

BMC Helix ITSM

Free Trial

78

BMC Helix ITSM is a predictive IT service management platform that uses AI for dynamic user experiences and generative insights. It enables proactive problem resolution and supports DevOps. The platform integrates with external tools and offers depl…

Moveworks

Subscription Free Trial

76

Conversational AI platform that automates employee tasks across enterprise systems. With rich analytics for leaders and developer-friendly workspaces, it accelerates workflow automation and enhances productivity.

SolarWinds Service Desk

Subscription Free Trial

75

SolarWinds Service Desk is an AI-powered, cloud-based IT service management (ITSM) platform designed to maximize productivity and accelerate resolution. It offers incident management, IT asset management, CMDB, change management, and enterprise serv…

Track-It!

One Time License Free Trial

68

Track-It! is an IT help desk software designed to manage tickets, change requests, IT assets, and endpoints. It offers integrated modules for asset management, knowledge management, change management, purchase management, and endpoint management fea…

Siit

Subscription Free Trial

65

Siit Technology is an advanced service management platform that streamlines internal operations and supports growth by integrating ITSM and service management, centralizing requests from channels like email, Slack, and Microsoft Teams. It automates …