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We've compiled a list of 26 free and paid alternatives to HelpShift. The primary competitors include HelpCrunch, SupportBee. In addition to these, users also draw comparisons between HelpShift and UseResponse, Teamwork Desk, Whatfix. Also you can look at other similar options here: Business and Commerce Tools.


Teamwork Desk
Subscription Free Trial

Streamline customer queries with integrated ticketing system. Efficiently manage requests, track, report, and bill - all in one place.

Whatfix
Subscription Free Free Trial

Whatfix is equipped with advanced analytics capabilities, empowering employees with contextual user experiences, step-by-step guidance, self-help support, and analytics that track user behavior, providing a comprehensive understanding of digital ado…

Help Scout
Subscription Free Trial

A user-friendly platform for handling all customer requests. Help Scout simplifies teamwork in mailboxes (e.g. support@, info@), live chat, help centers, etc. Manage all conversations effortlessly, with automation and collaboration features for fast…

Viewabo
Subscription Free Trial

Viewabo is a visual support platform for customer experience teams, enabling real-time issue resolution via smartphone camera sharing. It facilitates screen sharing, video pausing for detailed inspection, and session recording for training purposes,…

Sparrow
Subscription Free Free Trial
Supportbench
Subscription Free Trial

Supportbench is a comprehensive customer support management platform designed to streamline customer service operations. It offers a robust ticketing system for efficient issue tracking, a knowledge base for quick access to FAQs and documentation, l…

HelpShift Platforms

Linux Linux
Mac Mac
iPad iPad
iPhone iPhone
Windows Windows
Android Android
Web-Based Web-Based

HelpShift Video and Screenshots

HelpShift Features

tick-square Workflow Management
tick-square Third Party Integrations
tick-square Social Media Integration
tick-square Offline Form
tick-square Multi-Language
tick-square Full Text Search
tick-square File Sharing
tick-square Data Import/Export
tick-square Customizable Branding
tick-square Canned Responses
tick-square Call Recording
tick-square Auto-Responders
tick-square Customer Experience Management
tick-square Geotargeting
tick-square Call Center Management
tick-square Offline Access
tick-square Service Level Agreement (SLA) Management
tick-square Queue Management
tick-square Macros/Templated Responses
tick-square Help Desk Management
tick-square Automated Routing
tick-square SSL Security
tick-square Virtual Assistant
tick-square Transfers/Routing
tick-square Customer Service Analytics
tick-square Chatbot
tick-square Support Ticket Management
tick-square Alerts/Escalation
tick-square Sentiment Analysis
tick-square Multi-Channel Communication
tick-square Knowledge Base Management
tick-square Event Triggered Actions
tick-square Widgets
tick-square Transcripts/Chat History
tick-square Real-Time Chat
tick-square Inbox Management
tick-square Real-time Consumer-facing Chat
tick-square Proactive Chat
tick-square Campaign Management
tick-square Interaction Tracking
tick-square Feedback Management
tick-square Employee Management
tick-square Surveys & Feedback
tick-square Single Sign On
tick-square Multiple User Accounts
tick-square Email Templates
tick-square Customizable Templates
tick-square Visual Analytics
tick-square Real Time Data
tick-square Workflow Configuration
tick-square Tagging
tick-square Real Time Updates
tick-square Real Time Notifications
tick-square Prioritization
tick-square Customizable Forms
tick-square Chat/Messaging
tick-square Customizable Fields
tick-square Collaboration Tools
tick-square Search/Filter
tick-square Performance Metrics
tick-square Email Management
tick-square Customizable Reports
tick-square Customer History
tick-square Activity Dashboard
tick-square Reporting & Statistics
tick-square Remote Access/Control
tick-square Multi-Channel Management
tick-square Mobile Access
tick-square Document Storage
tick-square Customer Database
tick-square Alerts/Notifications
tick-square Activity Tracking
tick-square Access Controls/Permissions
tick-square Self Service Portal
tick-square Reporting/Analytics
tick-square Live Chat
tick-square Call Routing
tick-square Client Portal
tick-square Customer Segmentation
tick-square CRM
tick-square API
tick-square Screen Sharing

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HelpShift Categories

Business and Commerce Tools

HelpShift Tags

mobile-app-support

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