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We've compiled a list of 86 free and paid alternatives to Helprace. The primary competitors include HelpCrunch, UseResponse. In addition to these, users also draw comparisons between Helprace and SupportBee, Freshdesk, UserVoice. Also you can look at other similar options here: Business and Commerce Tools.


Gather feedback and support customers with effective self-service solution

Freshdesk
Free Trial Subscription

Freshdesk is a cloud-based customer service management and support software. This platform provides tools for maintaining a knowledge base, tracking customer questions and requests, and automating request processing.

UserVoice communities are the easiest way to turn customer feedback into action:

Supportbench
Free Trial Subscription

Supportbench is a comprehensive customer support management platform designed to streamline customer service operations. It offers a robust ticketing system for efficient issue tracking, a knowledge base for quick access to FAQs and documentation, l…

Front
Free Trial Subscription

Enhance your customer experience with Front, platform for seamless support, sales, and account management. Combine all customer interactions including emails, chats, SMS and social messaging into a single interface.

Get Satisfaction is a community platform that helps companies create engaging customer experiences...

Zendesk Suite
Free Trial Subscription

Zendesk Suite is an integrated customer service platform that includes a variety of tools for interacting with customers, providing support, and managing customer relationships.

Helprace is a personalized help desk system.

Helprace Platforms

tick-square Windows
tick-square Web-Based
tick-square Linux
tick-square iPad
tick-square Mac
tick-square Android
tick-square iPhone

Helprace Video and Screenshots

Helprace Overview

Helprace is a personalized help desk system. Email ticketing, self-service, docs, feedback and community. Fully integrated together and easy to use. Only pay for what you really need.

Full ticket management, reporting, contact system. Helprace features workflows, case rules, saved actions, agent collision, internal notes and real-time ticketing. Fully customizable email properties, templates, accounts, signatures. Make it look like email to your customers.

Wow your customers using the best customer service app around! Helprace gives end-users 4 intuitive feedback categories: 1) ask a question 2) share an idea 3) report a problem or 4) give praise. Build a knowledge base, a custom FAQ site. Set portals as public, private or usable for staff only.

Helprace Features

tick-square Customer support
tick-square Wordpress integration
tick-square CRM
tick-square Multiple languages
tick-square Workflow Automation
tick-square Portable

Top Helprace Alternatives

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Helprace Categories

Business and Commerce Tools

Helprace Tags

customer-service-software customer-service support-ticket-system helpdesk

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