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We've compiled a list of 40 free and paid alternatives to Velaro. The primary competitors include UseResponse, tawk.to. In addition to these, users also draw comparisons between Velaro and Crisp, Subiz, Pure Chat. Also you can look at other similar options here: Business and Commerce Tools.
We've compiled a list of 40 free and paid alternatives to Velaro. The primary competitors include UseResponse, tawk.to. In addition to these, users also draw comparisons between Velaro and Crisp, Subiz, Pure Chat. Also you can look at other similar options here: Business and Commerce Tools.
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Make your next chat even better than your last.
Make your next chat even better than your last.
Mac
Windows
Linux
Web-Based
Velaro Live Chat v10 helps maximize ROI from live chat by making it easy for customers and managers to provide specific, actionable feedback on key elements of a successful live chat experience, beyond just CSAT or NPS. For instance: wait time, helpful and personable conversation, time to resolution, lead conversion rate, etc.
Organizations then use this data to continually improve the quality of their customer service, helping to ensure that the next chat they have is even better than their last chat.
Workflow Management
Third Party Integrations
Social Media Integration
Offline Form
Multi-Language
Language Detection
File Transfer
File Sharing
Data Import/Export
Customizable Branding
Customer Support
Canned Responses
Auto-Responders
AB Testing
Customer Experience Management
Geotargeting
Call Center Management
Customer Surveys
Queue Management
Automated Routing
Website Visitor Tracking
Contextual Guidance
Virtual Assistant
Transfers/Routing
Query Suggestions
Pre-Configured Bot
Intent Recognition
For Sales/Marketing
Chatbot
Lead Qualification
Support Ticket Management
Sentiment Analysis
Multi-Channel Communication
Automated Responses
Knowledge Base Management
Lead Capture
Transcripts/Chat History
SMS Messaging
Real-time Consumer-facing Chat
Proactive Chat
Process/Workflow Automation
Code-free Development
AI/Machine Learning
Surveys & Feedback
Engagement Tracking
Single Sign On
Real Time Monitoring
Real Time Analytics
Real Time Notifications
Chat/Messaging
Collaboration Tools
Search/Filter
Progress Tracking
Performance Metrics
Monitoring
Customer History
Activity Dashboard
Reporting & Statistics
Mobile Access
Customer Database
Contact Management
Activity Tracking
Reporting/Analytics
Live Chat
Call Routing
Customer Segmentation
Natural Language Processing
Task Scheduling
Screen Sharing
Zendesk Suite
Microsoft Azure
Shopify
NetSuite
Dynamics 365
AWS CloudFormation
BigCommerce
Webhook Relay
Google Analytics 360
Salesforce Service Cloud
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