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We've compiled a list of 18 free and paid alternatives to Gainsight. The primary competitors include ChurnZero, Vitally. In addition to these, users also draw comparisons between Gainsight and Custify, Pricer24, CleverTap. Also you can look at other similar options here: Development Software, Product Management Software.


ChurnZero
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ChurnZero is a platform for managing and reducing customer loss (churn) in companies. It provides tools for interacting with customers, tracking their activity, and analyzing data to respond to signs of possible customer loss in a timely manner. Chu…

Vitally
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Vitally's customer success platform automates workflows and strategies with real-time customer data, centralizing tools, enabling collaboration, and providing integrated dashboards for enhanced productivity, customer experience, and data management.

Custify
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Custify is a customer success platform for SaaS companies that prevents churn, automates workflows, and optimizes onboarding. It offers a 360-degree view of customer health, tracks product adoption, manages the customer lifecycle, identifies upsell …

Pricer24
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Pricer24 is a competitive price monitoring and intelligence solution for distributors, vendors, and manufacturers. It offers MSRP monitoring, dynamic pricing, and market analysis to help you make informed decisions. Analyze price changes, market tre…

CleverTap
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CleverTap is a mobile app marketing platform that helps developers and businesses collect, analyze, and use user data to improve engagement, retention, and conversion.

Totango
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Qualtrics XM
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AskNicely
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Accord
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Accord is a deal execution platform that enables revenue teams to enforce their standards for selling, onboarding, and expanding with customers by providing standardized playbooks and deal criteria to ensure consistency and repeatability. Accord als…

Gainsight is a customer success platform that helps businesses improve retention and growth. It provides tools for customer health monitoring, engagement automation, and data analytics to identify risks and opportunities, enabling proactive management of customer relationships and revenue expansion.

Gainsight Platforms

iPhone iPhone
Web-Based Web-Based

Gainsight Video and Screenshots

Gainsight Overview

Gainsight is a leading customer success platform designed to reduce churn, increase revenue, and improve user engagement through advanced AI and automation tools. It consolidates customer data from CRM, support, analytics, and product usage into a single view, enabling businesses to identify risks, growth opportunities, and accurately predict retention metrics.

Key features include Journey Orchestrator for automating customer communications and an AI assistant that delivers insights and recommendations on demand. Gainsight integrates with major CRM systems like Salesforce and offers customizable access levels, along with a mobile app for managing customer data on the go.

Gainsight Features

tick-square Uninstall Tracking
tick-square Retention Tracking
tick-square Launch Management
tick-square In-App Events Tracking
tick-square For Mobile
tick-square Email Marketing
tick-square Data Import/Export
tick-square Conversion Tracking
tick-square AB Testing
tick-square Churn Management
tick-square User Onboarding
tick-square Self Service Tools
tick-square In-App Training
tick-square Customer Experience Management
tick-square Website Personalization
tick-square Survey/Poll Management
tick-square Multi-Channel Attribution
tick-square URL Customization
tick-square Question Piping
tick-square Usage Tracking/Analytics
tick-square Survey Builder
tick-square Response Validation
tick-square Data Analysis Tools
tick-square Contextual Guidance
tick-square Support Audio/Images/Video
tick-square Site Intercept Survey
tick-square Multi-Channel Distribution
tick-square Mobile Survey
tick-square User Interaction Tracking
tick-square For Websites
tick-square Experience Management
tick-square Content Analytics
tick-square Behavior Tracking
tick-square Visitor Tracking
tick-square User Journeys
tick-square Pageview Tracking
tick-square Funnel Analysis
tick-square Behavioral Targeting
tick-square Audience Targeting
tick-square Product Data Management
tick-square Customer Profiles
tick-square Feedback Management
tick-square Surveys & Feedback
tick-square Engagement Tracking
tick-square Customizable Templates
tick-square Data Visualization
tick-square Real Time Analytics
tick-square Prioritization
tick-square Goal Setting/Tracking
tick-square Task Progress Tracking
tick-square Customizable Reports
tick-square Alerts/Notifications
tick-square Activity Tracking
tick-square Access Controls/Permissions
tick-square Reporting/Analytics
tick-square User Management
tick-square Cohort Analysis
tick-square Push Notifications
tick-square Skip Logic
tick-square Question Branching
tick-square Customer Segmentation
tick-square Task Management
tick-square API

Top Gainsight Alternatives

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Gainsight Tags

intranet enterprise-social-networking enterprise project-management social-network document-management file-sharing

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