Software
We've compiled a list of 19 free and paid alternatives to UVdesk. The primary competitors include Teamwork Desk, BoldDesk. In addition to these, users also draw comparisons between UVdesk and Viewabo, Reputation, osTicket. Also you can look at other similar options here: Business and Commerce Tools.
We've compiled a list of 19 free and paid alternatives to UVdesk. The primary competitors include Teamwork Desk, BoldDesk. In addition to these, users also draw comparisons between UVdesk and Viewabo, Reputation, osTicket. Also you can look at other similar options here: Business and Commerce Tools.
Streamline customer queries with integrated ticketing system. Efficiently manage requests, track, report, and bill - all in one place.
BoldDesk by Syncfusion is a help desk software designed to optimize and streamline support requests, convert emails to tickets, automate tasks, and collect customer feedback. Key features like AI-driven support, ticketing, knowledge base management,…
Viewabo is a visual support platform for customer experience teams, enabling real-time issue resolution via smartphone camera sharing. It facilitates screen sharing, video pausing for detailed inspection, and session recording for training purposes,…
Reputation, an Online Reputation Management platform, transforms consumer feedback into actionable insights for businesses. Analyzing vast feedback data from acquisition to loyalty, it enhances customer experience, operations, and more.
osTicket is an open-source help desk software that centralizes support requests from email, web forms, and APIs into one dashboard. It offers ticket management, automated responses, SLA tracking, and collaboration tools to streamline customer suppor…
HelpDesk is a customer support software that manages and tracks support tickets efficiently. It centralizes customer requests from multiple channels, automates workflows, and improves team collaboration. Designed to enhance response times and custom…
UVdesk is a cloud-based helpdesk software that streamlines customer support. It manages tickets, automates workflows, and integrates with multiple channels to improve response times and customer satisfaction. It helps businesses deliver efficient, organized support across platforms.
UVdesk is a cloud-based helpdesk software that streamlines customer support. It manages tickets, automates workflows, and integrates with multiple channels to improve response times and customer satisfaction. It helps businesses deliver efficient, organized support across platforms.
Web-Based
UVdesk is a flexible helpdesk solution designed for eCommerce businesses to manage customer support efficiently. It supports multiple communication channels including email, web forms, social media, and marketplaces like Amazon. The platform features automated ticket routing, customizable workflows, knowledge base creation, and agent performance tracking to streamline support processes.
UVdesk offers both open-source and cloud-based versions. The open-source edition allows developers to customize the system extensively, while the cloud plan provides advanced features like full portal customization and unlimited mailboxes. It also integrates with popular platforms such as Shopify and WordPress, enhancing its versatility for various online businesses.
Workflow Management
Third Party Integrations
Social Media Integration
Data Import/Export
Customizable Branding
Service Level Agreement (SLA) Management
Macros/Templated Responses
Automated Routing
Support Ticket Management
Alerts/Escalation
Multi-Channel Communication
Knowledge Base Management
Real-Time Chat
Workflow Configuration
Email Management
Activity Dashboard
Remote Access/Control
Document Storage
Self Service Portal
Reporting/Analytics
CRM
API
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