Software
We've compiled a list of 27 free and paid alternatives to GLPI. The primary competitors include Freshdesk, Spiceworks Help Desk. In addition to these, users also draw comparisons between GLPI and InvGate Service Desk, Zendesk Suite, InvGate Assets. Also you can look at other similar options here: Business and Commerce Tools.
We've compiled a list of 27 free and paid alternatives to GLPI. The primary competitors include Freshdesk, Spiceworks Help Desk. In addition to these, users also draw comparisons between GLPI and InvGate Service Desk, Zendesk Suite, InvGate Assets. Also you can look at other similar options here: Business and Commerce Tools.
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Freshdesk is a cloud-based customer service management and support software. This platform provides tools for maintaining a knowledge base, tracking customer questions and requests, and automating request processing.
80
67
InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface.
64
Zendesk Suite is an integrated customer service platform that includes a variety of tools for interacting with customers, providing support, and managing customer relationships.
52
Assets is a suite of intelligent solutions to manage your hardware and software assets, through...
48
39
38
((OTRS)) Community Edition is the free, open source version of OTRS, a ticketing and process...
25
Free Software asset management - Inventory software and Hardware in your Company.
23
30
GLPI is the Information Resource-Manager with an additional Administration- Interface.
GLPI is the Information Resource-Manager with an additional Administration- Interface.
Windows
Web-Based
Linux
Mac
GLPI is the Information Resource-Manager with an additional Administration- Interface. You can use it to build up a database with an inventory for your company (computer, software, printers...). It has enhanced functions to make the daily life for the administrators easier, like a job-tracking-system with mail-notification and methods to build a database with basic information about your network-topology.
The principal functionalities of the application are :
1) the precise inventory of all the technical resources. All their characteristics will be stored in a database.
2) management and the history of the maintenance actions and the bound procedures. This application is dynamic and is directly connected to the users who can post requests to the technicians. An interface thus authorizes the latter with if required preventing the service of maintenance and indexing a problem encountered with one of the technical resources to which they have access.
Helpdesk ticketing
Knowledge base
REST API
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