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Pagina iniziale arrow-right ... arrow-right Software per call center e contact center arrow-right Software per centri di contatto arrow-right Salesforce Service Cloud

Abbiamo compilato una lista di 100 alternative gratuite e a pagamento a Salesforce Service Cloud. I principali concorrenti includono Apollo.io, monday sales CRM. Inoltre, gli utenti fanno anche confronti tra Salesforce Service Cloud e Zendesk Sell, Sprinklr, Zoho Desk. Puoi anche dare un'occhiata ad altre opzioni simili qui: Software per call center e contact center, Software per centri di contatto.


Apollo.io
Subscription Free Free Trial

Raggiungete l'eccellenza nelle vendite con la Smart Engagement Platform di Apollo. Utilizzate flussi di lavoro basati sull'intelligenza artificiale per connettere e convertire 265 milioni di contatti in 70 milioni di aziende, ottimizzando le vostre …

monday sales CRM
Subscription Free Trial Free

Migliorate l'efficienza delle vendite con monday sales CRM. Centralizzate i dati dei clienti, automatizzate le attività e tracciate le trattative per un processo senza interruzioni. Utilizzate le analisi in tempo reale per ottenere informazioni appr…

Zendesk Sell
Subscription Free Trial

Software CRM per l'accelerazione delle vendite

Sprinklr alimenta l'infrastruttura aziendale di gestione delle relazioni sociali e fornisce servizi ...

Zoho Desk consente alle organizzazioni di interagire efficacemente con i clienti, tenere traccia delle richieste, gestire i flussi di lavoro e fornire assistenza attraverso vari canali come e-mail, chat e telefono.

Freshdesk
Free Subscription Free Trial

Freshdesk è un software di gestione e assistenza clienti basato su cloud. Questa piattaforma fornisce strumenti per mantenere una base di conoscenze, tracciare le domande e le richieste dei clienti e automatizzare l'elaborazione delle richieste.

Gladly
Subscription

Gladly: Piattaforma di assistenza clienti B2C con software di help desk intuitivo. Gli agenti gestiscono le richieste senza problemi attraverso i canali e senza ticket. Un'interfaccia unificata fornisce una visione continua della storia del cliente,…

HubSpot Service Hub
Subscription Free Free Trial

HubSpot Service Hub ottimizza il servizio clienti con la gestione dei ticket, la knowledge base e le risposte automatiche. Consolidate i dati e i canali per migliorare l'assistenza, la fidelizzazione e la soddisfazione dei clienti. Migliorate la ges…

ServiceNow Customer Service Management è una soluzione per automatizzare e ottimizzare il servizio clienti nelle organizzazioni. Questa piattaforma mira a migliorare l'interazione tra l'azienda e i suoi clienti, fornendo strumenti per risolvere effi…

Genesys Cloud CX
Subscription Free Trial

Genesys Cloud CX eleva il coinvolgimento dei clienti in diversi settori. Offrendo strumenti avanzati per contact center e CRM, ottimizza il routing delle chiamate, la gestione dei flussi di lavoro e migliora i processi di assistenza.

Salesforce Service Cloud è una piattaforma integrata che consente alle aziende di ottimizzare l'esperienza dei clienti attraverso un sistema di gestione dei ticket, una knowledge base e i social media. Fornisce un'assistenza rapida e personalizzata utilizzando le analisi per tracciare e gestire i dati del servizio clienti.

Salesforce Service Cloud Piattaforme

iPad iPad
iPhone iPhone
Web-Based Web-Based
Android Android

Salesforce Service Cloud Video e screenshot

Salesforce Service Cloud Caratteristiche

tick-square Access Controls/Permissions
tick-square Third Party Integrations
tick-square Document Management
tick-square Activity Dashboard
tick-square Task Management
tick-square Workflow Management
tick-square Website Integration
tick-square Utility Billing
tick-square Taxation & Assessment
tick-square Social Media Integration
tick-square Service Request Management
tick-square Service Catalog
tick-square Routing
tick-square Records Management
tick-square Problem Management
tick-square Predictive Dialer
tick-square Permit Issuance
tick-square Payment Collection in the Field
tick-square Offline Form
tick-square Multi-Location
tick-square Multi-Language
tick-square Location Tracking
tick-square Job Scheduling
tick-square Incident Reporting
tick-square Incident Management
tick-square IT Incident Management
tick-square GPS
tick-square Full Text Search
tick-square For Call Centers
tick-square File Sharing
tick-square File Management
tick-square Equipment Maintenance
tick-square Email Tracking
tick-square Drag & Drop
tick-square Data Import/Export
tick-square Dashboard
tick-square Customizable Branding
tick-square Corrective and Preventive Actions (CAPA)
tick-square Event Logs
tick-square Contract/License Management
tick-square Code Enforcement
tick-square Cataloging/Categorization
tick-square Canned Responses
tick-square Call Recording
tick-square Auto-Responders
tick-square Technician Management
tick-square Online Forums
tick-square Maintenance Scheduling
tick-square Job Tracking
tick-square Dispatch Management
tick-square Email Alerts
tick-square Customer Experience Management
tick-square Geotargeting
tick-square Quality Assurance
tick-square Screen Sharing
tick-square Outbound Call Center
tick-square Inbound Call Center
tick-square Computer Telephony Integration
tick-square Call Scripting
tick-square Call Reporting
tick-square Call Logging
tick-square Call Center Management
tick-square Automatic Call Distribution
tick-square Survey/Poll Management
tick-square Caller ID
tick-square Call Monitoring
tick-square Training Management
tick-square Risk Assessment
tick-square Risk Analysis
tick-square Risk Alerts
tick-square Inspection Management
tick-square Service Level Agreement (SLA) Management
tick-square Customer Complaint Tracking
tick-square Support Ticket Tracking
tick-square Queue Management
tick-square Macros/Templated Responses
tick-square Help Desk Management
tick-square Automated Routing
tick-square Issue Tracking
tick-square Virtual Assistant
tick-square Transfers/Routing
tick-square Support Ticket Management
tick-square Alerts/Escalation
tick-square Capacity Management
tick-square Performance Management
tick-square Social Media Monitoring
tick-square Multi-Channel Communication
tick-square For iPad Devices
tick-square For Insurance Industry
tick-square Appointment Management
tick-square Lead Distribution
tick-square Issue Management
tick-square Configurable Workflow
tick-square Content Library
tick-square Lead Management
tick-square Sales Pipeline Management
tick-square Labor Forecasting
tick-square Online Time Clock
tick-square Employee Scheduling
tick-square Availability Management
tick-square Discussions/Forums
tick-square Knowledge Base Management
tick-square Content Management
tick-square Event Triggered Actions
tick-square Widgets
tick-square Transcripts/Chat History
tick-square SMS Messaging
tick-square Real-Time Chat
tick-square Real-time Consumer-facing Chat
tick-square Proactive Chat
tick-square Communication Management
tick-square Campaign Management
tick-square Historical Reporting
tick-square Interaction Tracking
tick-square Feedback Management
tick-square Surveys & Feedback
tick-square Configuration Management
tick-square Electronic Signature
tick-square Single Sign On
tick-square Multiple User Accounts
tick-square Email Templates
tick-square Customizable Templates
tick-square Callback Scheduling
tick-square Job Management
tick-square Data Visualization
tick-square Work Order Management
tick-square Real Time Monitoring
tick-square Real Time Analytics
tick-square Purchasing & Receiving
tick-square Inventory Control
tick-square Change Management
tick-square API
tick-square Workflow Configuration
tick-square Tagging
tick-square Real Time Updates
tick-square Real Time Notifications
tick-square Collaboration Tools
tick-square Prioritization
tick-square Projections
tick-square Forms Management
tick-square Customizable Forms
tick-square Commenting/Notes
tick-square Chat/Messaging
tick-square Assignment Management
tick-square Reminders
tick-square Customizable Fields
tick-square Status Tracking
tick-square Performance Metrics
tick-square Monitoring
tick-square Inventory Management
tick-square For Small Businesses
tick-square Email Management
tick-square Customizable Reports
tick-square Customer History
tick-square Contact Database
tick-square Case Management
tick-square Audit Management
tick-square Approval Process Control
tick-square Reporting & Statistics
tick-square Remote Access/Control
tick-square Real Time Reporting
tick-square Quotes/Estimates
tick-square Project Management
tick-square Multi-Channel Management
tick-square Mobile Access
tick-square Job Costing
tick-square Fixed Asset Management
tick-square Document Storage
tick-square Customer Database
tick-square Contact Management
tick-square Compliance Management
tick-square Calendar Management
tick-square Budgeting/Forecasting
tick-square Alerts/Notifications
tick-square Billing & Invoicing
tick-square Asset Tracking
tick-square Activity Tracking
tick-square Self Service Portal
tick-square Reporting/Analytics
tick-square File Storage
tick-square Live Chat
tick-square Release Management
tick-square Call Routing
tick-square Client Portal
tick-square Service History
tick-square Asset Lifecycle Management
tick-square Audit Trail
tick-square Call Transfer
tick-square IT Asset Management
tick-square Call Tracking
tick-square Accounting Integration
tick-square CRM
tick-square Scheduling
tick-square Knowledge Management
tick-square Progressive Dialer
tick-square Manual Dialer
tick-square Blended Call Center
tick-square IVR/Voice Recognition
tick-square Call List Management
tick-square Bid Management
tick-square Safety Incident Management
tick-square Investigation Management

Migliori alternative a Salesforce Service Cloud

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