Software
We've compiled a list of 65 free and paid alternatives to Natterbox. The primary competitors include OpenPhone, Jitsi. In addition to these, users also draw comparisons between Natterbox and Freshdesk, Zoho Desk, RingCentral Contact Center. Also you can look at other similar options here: About.
We've compiled a list of 65 free and paid alternatives to Natterbox. The primary competitors include OpenPhone, Jitsi. In addition to these, users also draw comparisons between Natterbox and Freshdesk, Zoho Desk, RingCentral Contact Center. Also you can look at other similar options here: About.
OpenPhone is a business phone service that offers features such as a dedicated phone number (local area code or toll-free), unlimited calls and text messages to the US and Canada, customer interaction monitoring, shared mailbox for team communicatio…
Freshdesk is a cloud-based customer service management and support software. This platform provides tools for maintaining a knowledge base, tracking customer questions and requests, and automating request processing.
Zoho Desk allows organizations to effectively interact with customers, track requests, manage workflows, and provide support through various channels such as email, chat, and phone.
RingCentral's contact center software enhances customer experience, boosts agent productivity, and ensures secure, compliant communications across multiple channels including phone, chat, email, and social media. Features include advanced analytics,…
Gladly: B2C customer service platform with intuitive help desk software. Agents handle inquiries seamlessly across channels without tickets. A unified interface provides a continuous view of customer history, enhancing personalized service.
TeleCMI is a cloud-based communication platform that offers HD voice, AI-powered IVR, and omnichannel contact center capabilities. It supports advanced call features, SMS, toll-free, and international business numbers, and with CRM integration, it e…
Conversational intelligence platform empowers businesses to extract actionable insights from calls, enhancing customer acquisition at lower costs. AI-driven insights maximize ad spend efficiency, and contact centers achieve higher conversion rates.
Web-based solution for businesses, managing customer success, conversational marketing, and call records. Features call tracking for revenue analysis, ensuring campaign tracking and matching sales to sources.
Medallia Agent Connect empowers remote and in-house contact center teams to stay engaged and deliver exceptional customer experiences. It provides role-specific dashboards, real-time feedback, and personalized coaching, enabling agents to self-corre…
Natterbox specialises in cloud-based telephony for Salesforce - setting the trend in how businesses...
Natterbox specialises in cloud-based telephony for Salesforce - setting the trend in how businesses...
Linux
Mac
iPad
iPhone
Windows
Android
Web-Based
Natterbox leads the way for telephony within Salesforce!
Global business phone system, 100% embedded and managed within Salesforce from one single app.
Salesforce Ben review: http://www.salesforceben.com/the-app-assessor-natterbox/
Create and manage your entire phone system easily without IT support. Set up caller journeys and buy numbers through Salesforce. No Hardware, no Software!
See more information, customer reviews and book a demo on Salesforce App Exchange: https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3A00000EpmWMUAZ
Workflow Management
Voicemail Transcription
Voice Customization
VoIP
Virtual Extensions
Virtual Call Center
Third Party Integrations
Predictive Dialer
Multiple Scripts
For Cloud Phone Systems
Data Import/Export
Customizable Caller ID
Conversion Tracking
Call Recording
Agent Interface
SIP Trunking
Phone Key Input
PBX
Manual Dialer
Call Screening
Call Queues
Call Conferencing
VoIP Connection
Online Voice Transmission
Caller Profiles
Call List Management
Call Disposition
Call Transcription
Call Tracking Metrics
Outbound Call Center
Inbound Call Center
Computer Telephony Integration
Call Scripting
Call Reporting
Call Logging
Call Center Management
Automatic Call Distribution
Auto-Dialer
Keyword Tracking
Survey/Poll Management
On-Demand Recording
Caller ID
Call Monitoring
Voice Mail
Queue Management
Automated Routing
Alerts/Escalation
Performance Management
ROI Tracking
Multi-Channel Communication
Multi-Campaign
Campaign Analytics
Lead Capture
SMS Messaging
Communication Management
Campaign Management
Interaction Tracking
Surveys & Feedback
Callback Scheduling
Real Time Data
Real Time Monitoring
Real Time Analytics
Quality Management
Purchasing & Receiving
Real Time Updates
Role-Based Permissions
Monitoring
For Small Businesses
Customizable Reports
Customer History
Contact Database
Activity Dashboard
Reporting & Statistics
Real Time Reporting
Mobile Access
Contact Management
Alerts/Notifications
Activity Tracking
Access Controls/Permissions
Reporting/Analytics
Video Conferencing
Ring Groups
Employee Directory
Call Routing
Call Transfer
Call Tracking
CRM
Text to Speech
IVR/Voice Recognition
API
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