Software
We've compiled a list of 24 free and paid alternatives to i-doit. The primary competitors include Freshdesk, Proactivanet. In addition to these, users also draw comparisons between i-doit and HaloITSM, Ivanti Neurons for ITSM, BMC Helix ITSM. Also you can look at other similar options here: About.
We've compiled a list of 24 free and paid alternatives to i-doit. The primary competitors include Freshdesk, Proactivanet. In addition to these, users also draw comparisons between i-doit and HaloITSM, Ivanti Neurons for ITSM, BMC Helix ITSM. Also you can look at other similar options here: About.
Freshdesk is a cloud-based customer service management and support software. This platform provides tools for maintaining a knowledge base, tracking customer questions and requests, and automating request processing.
Proactivanet is an advanced ITAM & ITSM solution that streamlines the management of IT assets and services, discovering your entire infrastructure, identifying vulnerabilities, optimizing hardware and software investments, and ensuring audit complia…
HaloITSM is an AI-powered ITSM software solution designed to streamline IT service desk operations. It standardizes processes with ITIL-aligned workflows, automates incident management, and provides valuable analytics to enhance efficiency and produ…
Ivanti Neurons for ITSM is a modern IT service management platform that automates workflows, enhances service delivery, and optimizes costs. It offers scalable solutions from incident management to advanced AI-driven automation, providing visibility…
BMC Helix ITSM is a predictive IT service management platform that uses AI for dynamic user experiences and generative insights. It enables proactive problem resolution and supports DevOps. The platform integrates with external tools and offers depl…
DCImanager automates provisioning of dedicated servers, makes it easier to manage and control data...
Track-It! is an IT help desk software designed to manage tickets, change requests, IT assets, and endpoints. It offers integrated modules for asset management, knowledge management, change management, purchase management, and endpoint management fea…
Salesforce Service Cloud is an integrated platform that enables businesses to optimize customer experience through a ticket management system, knowledge base, and social media. Provide fast and personalized support by using analytics to track and ma…
Revamp Gmail into a versatile helpdesk solution. Unlike complex alternatives, Hiver seamlessly integrates email, live chat, knowledge base, and voice communication. Elevate customer support within Gmail using Hiver.
Linux
Mac
Windows
Workflow Management
Third Party Integrations
Service Catalog
Request Assignment
Relationship Mapping
Problem Management
License Management
Incident Management
Impact Management
Drag & Drop
Device Auto Discovery
Data Import/Export
Contract/License Management
Active Directory Integration
IT Asset Tracking
Maintenance Management
Scheduled/Automated Reports
Service Level Agreement (SLA) Management
Support Ticket Tracking
Help Desk Management
SSL Security
Support Ticket Management
Alerts/Escalation
Configurable Workflow
Availability Management
Knowledge Base Management
Widgets
Data Mapping
Surveys & Feedback
Configuration Management
Single Sign On
Customizable Templates
Data Visualization
Change Management
Barcode/Ticket Scanning
Prioritization
Customizable Forms
Customizable Fields
Compliance Tracking
Collaboration Tools
Monitoring
Inventory Management
Email Management
Customizable Reports
Audit Management
Approval Process Control
Activity Dashboard
Supplier Management
Reporting & Statistics
Project Management
Compliance Management
Asset Tracking
Alerts/Notifications
Activity Tracking
Access Controls/Permissions
Self Service Portal
Reporting/Analytics
User Management
Release Management
Client Portal
Asset Lifecycle Management
IT Asset Management
Task Management
Performance Monitoring
API
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