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We've compiled a list of 24 free and paid alternatives to i-doit. The primary competitors include Freshdesk, Proactivanet. In addition to these, users also draw comparisons between i-doit and HaloITSM, Ivanti Neurons for ITSM, BMC Helix ITSM. Also you can look at other similar options here: About.


Freshdesk
Free Subscription Free Trial

Freshdesk is a cloud-based customer service management and support software. This platform provides tools for maintaining a knowledge base, tracking customer questions and requests, and automating request processing.

Proactivanet
Subscription

Proactivanet is an advanced ITAM & ITSM solution that streamlines the management of IT assets and services, discovering your entire infrastructure, identifying vulnerabilities, optimizing hardware and software investments, and ensuring audit complia…

HaloITSM
Subscription Free Trial

HaloITSM is an AI-powered ITSM software solution designed to streamline IT service desk operations. It standardizes processes with ITIL-aligned workflows, automates incident management, and provides valuable analytics to enhance efficiency and produ…

Ivanti Neurons for ITSM is a modern IT service management platform that automates workflows, enhances service delivery, and optimizes costs. It offers scalable solutions from incident management to advanced AI-driven automation, providing visibility…

BMC Helix ITSM is a predictive IT service management platform that uses AI for dynamic user experiences and generative insights. It enables proactive problem resolution and supports DevOps. The platform integrates with external tools and offers depl…

DCImanager
Subscription Free Trial

DCImanager automates provisioning of dedicated servers, makes it easier to manage and control data...

Track-It!
One Time License Free Trial

Track-It! is an IT help desk software designed to manage tickets, change requests, IT assets, and endpoints. It offers integrated modules for asset management, knowledge management, change management, purchase management, and endpoint management fea…

Salesforce Service Cloud
Subscription Free Trial

Salesforce Service Cloud is an integrated platform that enables businesses to optimize customer experience through a ticket management system, knowledge base, and social media. Provide fast and personalized support by using analytics to track and ma…

Hiver
Subscription Free Trial

Revamp Gmail into a versatile helpdesk solution. Unlike complex alternatives, Hiver seamlessly integrates email, live chat, knowledge base, and voice communication. Elevate customer support within Gmail using Hiver.

i-doit Platforms

Linux Linux
Mac Mac
Windows Windows

i-doit Features

tick-square Workflow Management
tick-square Third Party Integrations
tick-square Service Catalog
tick-square Request Assignment
tick-square Relationship Mapping
tick-square Problem Management
tick-square License Management
tick-square Incident Management
tick-square Impact Management
tick-square Drag & Drop
tick-square Device Auto Discovery
tick-square Data Import/Export
tick-square Contract/License Management
tick-square Active Directory Integration
tick-square IT Asset Tracking
tick-square Maintenance Management
tick-square Scheduled/Automated Reports
tick-square Service Level Agreement (SLA) Management
tick-square Support Ticket Tracking
tick-square Help Desk Management
tick-square SSL Security
tick-square Support Ticket Management
tick-square Alerts/Escalation
tick-square Configurable Workflow
tick-square Availability Management
tick-square Knowledge Base Management
tick-square Widgets
tick-square Data Mapping
tick-square Surveys & Feedback
tick-square Configuration Management
tick-square Single Sign On
tick-square Customizable Templates
tick-square Data Visualization
tick-square Change Management
tick-square Barcode/Ticket Scanning
tick-square Prioritization
tick-square Customizable Forms
tick-square Customizable Fields
tick-square Compliance Tracking
tick-square Collaboration Tools
tick-square Monitoring
tick-square Inventory Management
tick-square Email Management
tick-square Customizable Reports
tick-square Audit Management
tick-square Approval Process Control
tick-square Activity Dashboard
tick-square Supplier Management
tick-square Reporting & Statistics
tick-square Project Management
tick-square Compliance Management
tick-square Asset Tracking
tick-square Alerts/Notifications
tick-square Activity Tracking
tick-square Access Controls/Permissions
tick-square Self Service Portal
tick-square Reporting/Analytics
tick-square User Management
tick-square Release Management
tick-square Client Portal
tick-square Asset Lifecycle Management
tick-square IT Asset Management
tick-square Task Management
tick-square Performance Monitoring
tick-square API

i-doit Integrations

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i-doit Tags

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