Software
We've compiled a list of 33 free and paid alternatives to Helpy.io. The primary competitors include osTicket, JitBit Helpdesk. In addition to these, users also draw comparisons between Helpy.io and Reamaze, HelpMaster, Helpninja. Also you can look at other similar options here: Development Tools.
We've compiled a list of 33 free and paid alternatives to Helpy.io. The primary competitors include osTicket, JitBit Helpdesk. In addition to these, users also draw comparisons between Helpy.io and Reamaze, HelpMaster, Helpninja. Also you can look at other similar options here: Development Tools.
osTicket is an open-source help desk software that centralizes support requests from email, web forms, and APIs into one dashboard. It offers ticket management, automated responses, SLA tracking, and collaboration tools to streamline customer suppor…
Trakdesk is a fully customizable customer support software and helpdesk solution that provides you...
HelpDesk is a customer support software that manages and tracks support tickets efficiently. It centralizes customer requests from multiple channels, automates workflows, and improves team collaboration. Designed to enhance response times and custom…
iPad
iPhone
Linux
Mac
Web-Based
Windows
Helpy is written in Ruby on Rails 4.2 and released under the MIT license. Features include support tickets with email integration, community discussions, multilingual knowledge base and more:
- Private Support Discussions (aka tickets)
- Community Support Forums
- Voteable Discussion topics and Replies
- Knowledgebase
- Full Text Search.
- Pre-wired for Google Analytics
- Mobile-first Responsive UI
- Multi-lingual & Multi-language: Includes translations for 11+ locales and is easy to translate
See our site for full documentation to get you up and running quickly using Digital Ocean, Heroku or another cloud provider.
Self-hosted
Customer support
Knowledge base
Support for Bootstrap
Multiple languages
Web-Based
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