Software
We've compiled a list of 126 free and paid alternatives to Helpy.io. The primary competitors include HelpCrunch, UseResponse. In addition to these, users also draw comparisons between Helpy.io and SupportBee, Freshdesk, UserVoice. Also you can look at other similar options here: Development Tools.
We've compiled a list of 126 free and paid alternatives to Helpy.io. The primary competitors include HelpCrunch, UseResponse. In addition to these, users also draw comparisons between Helpy.io and SupportBee, Freshdesk, UserVoice. Also you can look at other similar options here: Development Tools.
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Freshdesk is a cloud-based customer service management and support software. This platform provides tools for maintaining a knowledge base, tracking customer questions and requests, and automating request processing.
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75
LiveAgent is a software for providing customer support and keeping records of calls in team structures. It simplifies the process of processing customer questions and ensures effective information exchange within the team.
67
Enhance your customer experience with Front, platform for seamless support, sales, and account management. Combine all customer interactions including emails, chats, SMS and social messaging into a single interface.
67
Supportbench is a comprehensive customer support management platform designed to streamline customer service operations. It offers a robust ticketing system for efficient issue tracking, a knowledge base for quick access to FAQs and documentation, l…
66
InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface.
66
Get Satisfaction is a community platform that helps companies create engaging customer experiences...
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A modern, open-source and multi-lingual helpdesk, including email tickets, knowledgebase and...
A modern, open-source and multi-lingual helpdesk, including email tickets, knowledgebase and...
Windows
Web-Based
Linux
iPad
Mac
iPhone
Helpy is written in Ruby on Rails 4.2 and released under the MIT license. Features include support tickets with email integration, community discussions, multilingual knowledge base and more:
- Private Support Discussions (aka tickets)
- Community Support Forums
- Voteable Discussion topics and Replies
- Knowledgebase
- Full Text Search.
- Pre-wired for Google Analytics
- Mobile-first Responsive UI
- Multi-lingual & Multi-language: Includes translations for 11+ locales and is easy to translate
See our site for full documentation to get you up and running quickly using Digital Ocean, Heroku or another cloud provider.
Self-hosted
Customer support
Knowledge base
Support for Bootstrap
Multiple languages
Web-Based
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