Software
We've compiled a list of 23 free and paid alternatives to Reamaze. The primary competitors include osTicket, JitBit Helpdesk. In addition to these, users also draw comparisons between Reamaze and Callbell Chat Widget, Helpninja, Trakdesk. Also you can look at other similar options here: Business and Commerce Tools.
We've compiled a list of 23 free and paid alternatives to Reamaze. The primary competitors include osTicket, JitBit Helpdesk. In addition to these, users also draw comparisons between Reamaze and Callbell Chat Widget, Helpninja, Trakdesk. Also you can look at other similar options here: Business and Commerce Tools.
osTicket is an open-source help desk software that centralizes support requests from email, web forms, and APIs into one dashboard. It offers ticket management, automated responses, SLA tracking, and collaboration tools to streamline customer suppor…
Trakdesk is a fully customizable customer support software and helpdesk solution that provides you...
HelpDesk is a customer support software that manages and tracks support tickets efficiently. It centralizes customer requests from multiple channels, automates workflows, and improves team collaboration. Designed to enhance response times and custom…
Use Fibotalk live chat to engage customers on website, Facebook, Twitter and many more messengers...
iPad
iPhone
Linux
Mac
Android
Web-Based
Windows
Designed from the ground up to fit the specific needs of agile businesses, Reamaze can be fully integrated and embedded into your site or app for rich and seamless support conversation management via real time messaging, live chat, social media, email, and proactive engagement (automatic customer messaging). Many features comes bundled with Reamaze for free such as knowledge base / FAQ, CRM, workflow automation, access to a library of 3rd party apps, and a powerful API.
Detailed Features:
- Email, Facebook, Messenger, Twitter, Instagram support
- SMS and MMS support
- Integrated Chat
- Message and engage your online customers automatically with Reamaze Cues
- Monitor customer activity with our Live Dashboard
- Public sites
- Free built-in external and internal knowledge bases
- Multi-brand and Multi-store management
- Simple CRM and contact management
- Office hours
- Team collaboration and staff notes
- Conversation events tracking
- Automated workflows
- Robust and flexible notifications
- Customizable email templates
- Automatic collision detection
- Customizable notifications, tags, and filters
- Response templates
- Conversation permalinks
- Autoresponders
- Roles and permissions
- Volume, response time, and staff reports
- JavaScript integrations with plug-and-play widget builder
- Works on mobile devices. iOS and Android mobile apps available.
Reamaze is the modern support app made for modern teams. We believe awesome customer service is an extension of your ability to strike up meaningful conversations. Everything in Reamaze is designed to reflect this simple concept. Getting started with Reamaze takes minutes, not hours. We don’t dwell in meaningless features like ticket numbers or customer logins. Instead, they focus on designing a product that is intuitive and simple not only for you but also for your customers. Reamaze will help you amaze your customers over and over again with just the right amount of tools you need. Nothing more. And nothing less.
Automated messaging
Live Chat
Chat
FAQ Automation
Shopify integration
Ecommerce integration
Automatic customer engagement
Helpdesk ticketing
Customer support
Social media integration
Customer Feedback
Custom widgets
CRM
Knowledge base
Mobile friendly
Embeddable
Real-time monitoring
Workflow Automation
Customer Journey Mapping
Integrated Chat
Customizable
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