Software
We've compiled a list of 100 free and paid alternatives to Eloquant. The primary competitors include monday sales CRM, LogMeIn. In addition to these, users also draw comparisons between Eloquant and Asana, Freshdesk, Genesys Cloud CX. Also you can look at other similar options here: Business and Commerce Tools.
We've compiled a list of 100 free and paid alternatives to Eloquant. The primary competitors include monday sales CRM, LogMeIn. In addition to these, users also draw comparisons between Eloquant and Asana, Freshdesk, Genesys Cloud CX. Also you can look at other similar options here: Business and Commerce Tools.
Improve your sales efficiency with monday sales CRM. Centralize customer data, automate tasks, and track deals for a seamless process. Use real-time analytics for deep insights.
LogMeIn offers remote access and support solutions, empowering teams to work from anywhere. It provides secure remote IT support, webinars, video calls, endpoint management, remote access, patch management, remote monitoring, and remote deployment, …
Asana is a comprehensive project management software that enables teams to efficiently manage tasks and projects. Its features include task creation and assignment, priority setting, progress tracking, and file attachment.
Freshdesk is a cloud-based customer service management and support software. This platform provides tools for maintaining a knowledge base, tracking customer questions and requests, and automating request processing.
Genesys Cloud CX elevates customer engagement across diverse industries. Offering advanced tools for contact centers and CRM, it streamlines call routing, workflow management, and enhances service processes.
Zoho Desk allows organizations to effectively interact with customers, track requests, manage workflows, and provide support through various channels such as email, chat, and phone.
Next4biz is a customer service management platform optimized for efficient support delivery, featuring AI-powered complaint resolution, omnichannel communication integration, workflow-driven management, sentiment analysis, predictive issue identific…
ClearFeed is an AI-powered support platform for teams using Slack and MS Teams. It streamlines helpdesk tasks by triaging requests, converting chats to tickets, and providing email support. Features include a GPT-powered assistant, service metrics t…
RingCentral's contact center software enhances customer experience, boosts agent productivity, and ensures secure, compliant communications across multiple channels including phone, chat, email, and social media. Features include advanced analytics,…
Lumoa is an AI-driven customer experience platform that consolidates and analyzes feedback from multiple sources. It delivers real-time insights to enhance customer satisfaction and guide product development, identifying emerging trends and prioriti…
ELOQUANT provide a comprehensive software solution that can manage interactions and feedback while...
ELOQUANT provide a comprehensive software solution that can manage interactions and feedback while...
Mac
Windows
Linux
Web-Based
ELOQUANT has a real expertise in Customer Relationship and is the only SaaS software publisher to provide a comprehensive sotware solution that can manage interactions and feedback while integrating in one tool your professional services for front office and customer satisfaction.
ELOQUANT is a major and essential provider of innovative solutions based on 3 different requirements for high-level Customer relationship:
- Multi-channel incoming and outgoing contact processing : phone and digital channels such as emails, text messages, chat, social networks, smartphones
- Online surveys, feedback management
- Automated semantic analysis
Eloquant is certified to ISO 27001:2013. Eloquant is one of the very few software editors to have such a high level of certification, and to be able to meet requirements of more and more demanding clients about their data security.
Workforce Management
Workflow Management
VoIP
Third Party Integrations
Social Media Integration
For Cloud Phone Systems
Data Import/Export
Customizable Caller ID
Conferencing
Call Recording
Agent Interface
SIP Trunking
Progressive Dialer
Manual Dialer
Blended Call Center
VoIP Connection
Call List Management
Call Disposition
Outbound Call Center
Inbound Call Center
Computer Telephony Integration
Call Scripting
Call Reporting
Call Logging
Call Center Management
Automatic Call Distribution
Auto-Dialer
On-Demand Recording
Caller ID
Call Monitoring
Voice Mail
Queue Management
Automated Routing
Chatbot
Alerts/Escalation
Performance Management
Multi-Channel Communication
SMS Messaging
Communication Management
Campaign Management
Interaction Tracking
Callback Scheduling
Real Time Data
Real Time Monitoring
Real Time Analytics
Quality Management
Real Time Updates
Chat/Messaging
Role-Based Permissions
Collaboration Tools
Monitoring
Email Management
Customizable Reports
Customer History
Contact Database
Activity Dashboard
Reporting & Statistics
Real Time Reporting
Mobile Access
Contact Management
Alerts/Notifications
Activity Tracking
Reporting/Analytics
Video Conferencing
Live Chat
Call Routing
Call Transfer
Call Tracking
CRM
Text to Speech
IVR/Voice Recognition
API
Trustpilot
MongoDB
Dynamics 365
ServiceNow
SightCall
Sellsy
Salesforce Service Cloud
Instagram
iAdvize
Freshdesk
LinkedIn Learning
Microsoft Teams
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