Software
We've compiled a list of 30 free and paid alternatives to Directly. The primary competitors include osTicket, JitBit Helpdesk. In addition to these, users also draw comparisons between Directly and Reamaze, HelpMaster, Helpninja. Also you can look at other similar options here: Business and Commerce Tools.
We've compiled a list of 30 free and paid alternatives to Directly. The primary competitors include osTicket, JitBit Helpdesk. In addition to these, users also draw comparisons between Directly and Reamaze, HelpMaster, Helpninja. Also you can look at other similar options here: Business and Commerce Tools.
osTicket is an open-source help desk software that centralizes support requests from email, web forms, and APIs into one dashboard. It offers ticket management, automated responses, SLA tracking, and collaboration tools to streamline customer suppor…
Trakdesk is a fully customizable customer support software and helpdesk solution that provides you...
HelpDesk is a customer support software that manages and tracks support tickets efficiently. It centralizes customer requests from multiple channels, automates workflows, and improves team collaboration. Designed to enhance response times and custom…
Web-Based
On-demand customer service apps for fast-growing companies.
Directly makes it easy to get fast, personal attention from experts who know the industry and company you’re dealing with inside and out.
Directly’s community of experts sign up and work independently in their own free time. They earn rewards and reputation, and can cash out their rewards or donate them to one of the non-profit causes we support. Directly is free, with paid options for advanced targeting and better, faster help.
Since December 2011, thousands of Directly experts who know dozens of companies have helped over 20,000 customers with a 99 percent response rate and an average response time less than 15 minutes.
Directly is an independent community of experts and is not sponsored by any big company, although companies can informally encourage team members to sign up and help customers.
Directly is backed by True Ventures and prominent angels including Esther Dyson and is based in San Francisco.
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