Software
We've compiled a list of 98 free and paid alternatives to ClickDesk. The primary competitors include OpenPhone, Landbot. In addition to these, users also draw comparisons between ClickDesk and Jitsi, CINNOX, Google Voice. Also you can look at other similar options here: Business and Commerce Tools.
We've compiled a list of 98 free and paid alternatives to ClickDesk. The primary competitors include OpenPhone, Landbot. In addition to these, users also draw comparisons between ClickDesk and Jitsi, CINNOX, Google Voice. Also you can look at other similar options here: Business and Commerce Tools.
OpenPhone is a business phone service that offers features such as a dedicated phone number (local area code or toll-free), unlimited calls and text messages to the US and Canada, customer interaction monitoring, shared mailbox for team communicatio…
Landbot simplifies interactive, code-free chatbot creation for enhanced customer engagement, cost efficiency, and revenue growth.
AI-powered omnichannel SaaS platform for strong relationships between teams and customers. Increase engagement, evaluate interactions, and go above and beyond.
Google Voice gives you one number for all your phones, voicemail organized in an email format, free...
Qiscus offers a professional omnichannel marketing, sales, and support platform for seamless customer engagement. As an official partner for the WhatsApp Business API, it provides integrated solutions for Omnichannel, CRM, and chatbot needs.
Next4biz is a customer service management platform optimized for efficient support delivery, featuring AI-powered complaint resolution, omnichannel communication integration, workflow-driven management, sentiment analysis, predictive issue identific…
Android
Web-Based
ClickDesk offers a magic box of live chat, voice chat, help desk and social toolbar for websites. ClickDesk is cloud-based; not needing users to download or install any software. Agents receive chats on their favorite IM such as Skype and Google Talk.The built-in voice chat functionality allows visitors to call businesses through Browser phone, Skype or the Local Access numbers available in 40 countries. The ClickDesk interface also includes a first-of-its kind social toolbar, enabling users to Tweet or like a Facebook page right from the chat window. ClickDesk recently launched an easy-to-use Help desk feature for businesses to efficiently manage support e-mails and offline chat messages; making it a complete multi-channel communication solution.
Third Party Integrations
Social Media Integration
Data Import/Export
Auto-Responders
Customer Experience Management
Geotargeting
Computer Telephony Integration
Call Reporting
Macros/Templated Responses
Help Desk Management
Transfers/Routing
Support Ticket Management
Widgets
Real-Time Chat
Real-time Consumer-facing Chat
Proactive Chat
Interaction Tracking
Employee Management
Surveys & Feedback
Customizable Templates
Real Time Data
Workflow Configuration
Tagging
Prioritization
Customizable Forms
Chat/Messaging
Role-Based Permissions
Collaboration Tools
Search/Filter
Performance Metrics
Email Management
Remote Access/Control
Mobile Access
Activity Tracking
Access Controls/Permissions
Reporting/Analytics
Video Conferencing
Live Chat
API
1
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