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我们整理了一个包含62个免费和付费的HelpCrunch替代方案的列表。主要竞争对手包括:SupportBeeUseResponse。除了这些之外,用户还会将HelpCrunch与Next4biz CSMClearFeedXWiki进行比较。此外,您还可以在这里查看其他类似的选项:商业和商务工具


Next4biz CSM
Subscription Free Trial

Next4biz 是一个为高效提供支持而优化的客户服务管理平台,具有人工智能驱动的投诉解决、全渠道通信集成、工作流驱动管理、情感分析、预测性问题识别、可定制界面和高级报告功能。

ClearFeed
Subscription Free Free Trial

ClearFeed 是一个人工智能支持平台,适用于使用 Slack 和 MS Teams 的团队。它通过分流请求、将聊天转换为票据以及提供电子邮件支持来简化服务台任务。其功能包括由 GPT 驱动的助手、服务指标跟踪,以及与现有服务台的集成,以实现更好的协作和可视性。

XWiki
Free Open Source Subscription Free Trial
Gladly
Subscription

Gladly: 具有直观帮助台软件的 B2C 客户服务平台。代理可跨渠道无缝处理咨询,无需票据。统一的界面提供了客户历史的连续视图,增强了个性化服务。

Serviceware Knowledge
Subscription Free Trial

Serviceware Knowledge 是一个集中式知识管理平台,旨在简化相关信息的创建、组织和分发。它利用人工智能创建内容和智能搜索功能,确保多渠道高效访问和共享,并包含强大的权限管理和数据安全措施。

Kapture CX
Subscription Free Trial

Kapture CX是一个人工智能驱动的客户体验平台,旨在改变零售、BFSI(银行、金融服务和保险)、旅游和耐用消费品领域的客户体验。它提供量身定制的解决方案,包括全渠道支持、人工智能驱动的自助服务和智能代理协助,在提高效率和客户满意度的同时,确保企业级的安全性和合规性。

HelpCrunch 平台

iPhone iPhone
iPad iPad
Android Android
Web-Based Web-Based

HelpCrunch 视频和截图

HelpCrunch 特点

tick-square Workflow Management
tick-square Third Party Integrations
tick-square Text Editing
tick-square Social Media Integration
tick-square Offline Form
tick-square Multi-Language
tick-square Full Text Search
tick-square File Sharing
tick-square Data Import/Export
tick-square Customizable Branding
tick-square Cataloging/Categorization
tick-square Canned Responses
tick-square Auto-Responders
tick-square Decision Support
tick-square Email Alerts
tick-square Geotargeting
tick-square Call Center Management
tick-square Service Level Agreement (SLA) Management
tick-square Support Ticket Tracking
tick-square Queue Management
tick-square Macros/Templated Responses
tick-square Help Desk Management
tick-square Automated Routing
tick-square Virtual Assistant
tick-square Transfers/Routing
tick-square Chatbot
tick-square Support Ticket Management
tick-square Alerts/Escalation
tick-square Multi-Channel Communication
tick-square Appointment Management
tick-square For Startups
tick-square Lead Management
tick-square Knowledge Base Management
tick-square Content Management
tick-square Event Triggered Actions
tick-square Widgets
tick-square Transcripts/Chat History
tick-square Real-Time Chat
tick-square Real-time Consumer-facing Chat
tick-square Proactive Chat
tick-square Communication Management
tick-square Interaction Tracking
tick-square Feedback Management
tick-square Surveys & Feedback
tick-square Email Templates
tick-square Real Time Monitoring
tick-square Workflow Configuration
tick-square Tagging
tick-square Prioritization
tick-square Customizable Forms
tick-square Chat/Messaging
tick-square Customizable Fields
tick-square Collaboration Tools
tick-square Search/Filter
tick-square Performance Metrics
tick-square Monitoring
tick-square Email Management
tick-square Customer History
tick-square Contact Database
tick-square Reporting & Statistics
tick-square Remote Access/Control
tick-square Mobile Access
tick-square Document Storage
tick-square Customer Database
tick-square Contact Management
tick-square Alerts/Notifications
tick-square Access Controls/Permissions
tick-square Self Service Portal
tick-square Reporting/Analytics
tick-square Live Chat
tick-square Customer Segmentation
tick-square IT Asset Management
tick-square Knowledge Management
tick-square API

HelpCrunch 集成

分享您对软件的看法,留下评论,帮助使其变得更好!

HelpCrunch 标签

in-app-messaging web-messenger support-chat-software saas-crm online-crm livehelp livechat-software live-chat-support-software in-app-support in-app-advertising in-app-ads help-chat email-notifier crm-software business-messenger automated-marketing saas-for-business live-support live-help live-chat-for-website support-software live-chat email-marketing email-campaign support-ticket-system email-management helpdesk messenger-app online-service chat

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