Select your language

Home arrow-right ... arrow-right Call and Contact Center Software arrow-right Contact Center Workforce Software arrow-right Verint Workforce Management (WFM)

We've compiled a list of 77 free and paid alternatives to Verint Workforce Management (WFM). The primary competitors include monday.com, Buddy Punch. In addition to these, users also draw comparisons between Verint Workforce Management (WFM) and ADP Workforce Now, Zenefits, Wrike. Also you can look at other similar options here: Call and Contact Center Software, Contact Center Workforce Software.


monday.com
Subscription Free Free Trial

A versatile cloud-based platform, optimizes project management and team collaboration. Boosting productivity across software development, marketing, sales CRM, HR, it empowers seamless task tracking, deadline management, and analytics for enhanced p…

Buddy Punch
Subscription Free Trial

Optimize your workforce management with Buddy Punch - employee time clock software & app. Streamline time tracking, scheduling, and payroll processes for your team's seamless performance.

Comprehensive cloud-based HCM tailored for mid to large-sized businesses. With integrated HR, payroll, benefits, and analytics, it streamlines operations, ensures compliance, and empowers HR teams.

Wrike
Subscription Free Free Trial

Dynamic work management platform fostering seamless collaboration in task handling, project planning, and document sharing. Perfect for businesses with multiple teams requiring efficient coordination. Track time and manage tasks effortlessly.

Genesys Cloud CX
Subscription Free Trial

Genesys Cloud CX elevates customer engagement across diverse industries. Offering advanced tools for contact centers and CRM, it streamlines call routing, workflow management, and enhances service processes.

Calabrio ONE
Subscription

Calabrio ONE is a cloud-based workforce performance and WFO suite designed for contact centers. It offers AI-driven insights, automated workflows, and tools for interaction recording, quality management, workforce management, and analytics, enhancin…

NICE CXone Workforce Management (WFM) software improves workforce efficiency, employee engagement, and customer satisfaction. It combines AI-powered forecasting, automated scheduling, and mobile tools for real-time adjustments with patented algorith…

CloudTalk
Subscription Free Trial

CloudTalk is a hosted platform for business telephone communication. It provides the ability to establish and receive calls over the Internet, as well as manage the customer database and interact with customers through various communication channels.

Talkdesk
Subscription

Talkdesk is a cloud-based contact center platform that helps businesses improve customer service using artificial intelligence.

Verint Workforce Management (WFM) software streamlines scheduling, enhances employee and customer experiences, and automates workforce management tasks. It offers AI-driven forecasting, mobile scheduling, and performance analytics on a cloud-based platform that seamlessly integrates with existing systems to boost efficiency in contact centers and back-office operations.

Verint Workforce Management (WFM) Platforms

Mac Mac
iPhone iPhone
Windows Windows
Web-Based Web-Based
Android Android

Verint Workforce Management (WFM) Video and Screenshots

Verint Workforce Management (WFM) Overview

Verint Workforce Management (WFM) is a cloud-based solution designed to optimize workforce operations, particularly in contact centers and customer service teams. Using AI-driven forecasting and scheduling, it helps organizations align staffing with fluctuating business demands. The platform automates key workforce planning tasks, reducing administrative workload and improving accuracy in resource allocation. With real-time data insights, companies can make informed decisions to enhance operational efficiency.

A key feature of Verint WFM is its mobile accessibility, allowing employees to manage schedules, request changes, and track performance from anywhere. This flexibility improves work-life balance and boosts employee engagement. The platform also includes compliance tracking and real-time monitoring tools, enabling managers to quickly adjust schedules in response to deviations. By optimizing workforce utilization, Verint WFM enhances customer satisfaction and overall business performance.

Verint Workforce Management (WFM) Features

tick-square Workflow Management
tick-square Website Integration
tick-square Third Party Integrations
tick-square Team Calendars
tick-square Shift Swapping
tick-square Recruitment Management
tick-square Productivity Analysis
tick-square Multi-Location
tick-square Mobile App
tick-square Employee Time Tracking
tick-square Employee Self Service
tick-square Attendance Management
tick-square Idle Time Monitoring
tick-square Facility Scheduling
tick-square Activity Management
tick-square Employee Activity Monitoring
tick-square Skills Tracking
tick-square Usage Tracking/Analytics
tick-square Performance Management
tick-square Behavior Tracking
tick-square Forecasting
tick-square Labor Forecasting
tick-square Schedule Distribution
tick-square Overtime Calculation
tick-square Online Time Clock
tick-square Leave Tracking
tick-square Employee Scheduling
tick-square Clock In/Out
tick-square Availability Management
tick-square Attendance Tracking
tick-square Mobile Alerts
tick-square Calendar/Reminder System
tick-square Summary Reports
tick-square Variable Workforce
tick-square Time Off Requests
tick-square Employee Portal
tick-square Employee Management
tick-square Sick Leave Tracking
tick-square Remote Monitoring & Management
tick-square Single Sign On
tick-square Automated Scheduling
tick-square Timesheet Management
tick-square Project Tracking
tick-square Real Time Data
tick-square Real Time Monitoring
tick-square Real Time Analytics
tick-square Approval Workflow
tick-square Secure Data Storage
tick-square Real Time Updates
tick-square Real Time Notifications
tick-square Projections
tick-square Messaging
tick-square Chat/Messaging
tick-square Task Progress Tracking
tick-square Reminders
tick-square Project Time Tracking
tick-square Collaboration Tools
tick-square Vacation/Leave Tracking
tick-square Time Tracking
tick-square Progress Tracking
tick-square Performance Metrics
tick-square Monitoring
tick-square Customizable Reports
tick-square Approval Process Control
tick-square Activity Dashboard
tick-square Time & Expense Tracking
tick-square Reporting & Statistics
tick-square Real Time Reporting
tick-square Mobile Access
tick-square Compliance Management
tick-square Calendar Management
tick-square Budgeting/Forecasting
tick-square Alerts/Notifications
tick-square Activity Tracking
tick-square Self Service Portal
tick-square Employee Profiles
tick-square Reporting/Analytics
tick-square Time Off Management
tick-square Task Scheduling
tick-square Calendar Sync
tick-square Task Management
tick-square Scheduling
tick-square API

Top Verint Workforce Management (WFM) Alternatives

Verint Workforce Management (WFM) Integrations

Share your opinion about the software, leave a review and help make it even better!

Suggest Changes

() out of 5

Your Feedback

Select a rating
Please select a rating

Your vote has been counted.

Do you have experience using this software?