Software
We've compiled a list of 78 free and paid alternatives to ProProfs Chat. The primary competitors include Userlike, LiveAgent. In addition to these, users also draw comparisons between ProProfs Chat and Teamwork CRM, HubSpot Service Hub, tawk.to. Also you can look at other similar options here: Business and Commerce Tools.
We've compiled a list of 78 free and paid alternatives to ProProfs Chat. The primary competitors include Userlike, LiveAgent. In addition to these, users also draw comparisons between ProProfs Chat and Teamwork CRM, HubSpot Service Hub, tawk.to. Also you can look at other similar options here: Business and Commerce Tools.
Userlike is a customer messaging platform that enables businesses to chat with their website visitors and customers in real-time. It provides a seamless communication experience through various channels, including live chat, chatbots, WhatsApp, Face…
LiveAgent is a software for providing customer support and keeping records of calls in team structures. It simplifies the process of processing customer questions and ensures effective information exchange within the team.
Optimize your sales process with a user-friendly CRM. From lead management to sealing deals and seamless handovers, it streamlines your sales journey. Explore how Teamwork CRM enhances your sales strategy, enabling smoother business growth and organ…
HubSpot Service Hub streamlines customer service with ticket management, a knowledge base, and automated responses. Consolidate data and channels for enhanced support, retention, and customer satisfaction. Elevate your service management with HubSpo…
Highspot is a sales enablement platform with intuitive content management, training, contextual guidance, customer engagement and analytics. Delivers improved customer conversations and a unified buying experience for revenue growth, customer satisf…
Zendesk Chat (formerly Zopim) is the fastest way to engage your customers with live chat software.
Lime Talk is an online application that allows you to easily embed a chat widget onto your site.
Offers a unified Customer Service solution integrating automation and human support for enhanced customer satisfaction and cost reduction.
ProProfs chat provide web live chat services.
ProProfs chat provide web live chat services.
iPad
iPhone
Linux
Mac
Android
Windows
ProProfs Chat is an online live chat software that allows businesses to offer instant support to their customers and engage with their website visitors. Armed with ProProfs Chat your support team can resolve issues faster, provide quick answers to queries about your products & services and assure your customers that they are around anytime they need you. ProProfs Chat will help your support teams reduce tickets, improve customer response time and satisfaction, and ultimately increase sales and ROI.
The tool is most suitable for personalizing the shopping experience of your customers by displaying them right offers and providing them help wherever needed, which will help you to strengthen sales.
Furthermore, this chatting platform allows the support executives to send proactive chat invitations to the website visitors and guide them through the sales process.
Key features
1. Capture leads and boost sales
2. Real-time support
3. Operator to operator chat
4. Easily embed chat
5. Chat via web interface
6. Supports chat across multiple devices (iPhones, Mac) and runs on any OS
7. Record and monitor offline messages
8. Track and judge operator performance
9. Set up department based chat
10. Hassle-free integration with other tools(CRM, CMS, ecommerce, email marketing)
11. Customized chat window
12. Real-time visitor monitoring
13. Measure customer happiness level
14. Post-chat feedback surveys
15. Integrates with Google Analytics & Adwords
16. Curtail call support expenses
17. Handle multiple chats and co-browse
18. Offer support and help on the go
19. Reach out to a global audience
20. Agent Scheduling
21. Visitor banning
22. Automatic Greetings
23. Assignment Management
24. Visitor Targeting
25. Knowledge Database
26. GeoTargeting
27. Offline Form
28. Call Me Option
Live Chat
Customer support
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