Software
We've compiled a list of 36 free and paid alternatives to Keeping.com. The primary competitors include SupportBee, osTicket. In addition to these, users also draw comparisons between Keeping.com and LiveChat, OneDesk, ISL Light. Also you can look at other similar options here: Web Browsers.
We've compiled a list of 36 free and paid alternatives to Keeping.com. The primary competitors include SupportBee, osTicket. In addition to these, users also draw comparisons between Keeping.com and LiveChat, OneDesk, ISL Light. Also you can look at other similar options here: Web Browsers.
osTicket is a widely-used open source support ticket system.
OneDesk is an on-demand software made to facilitate services delivery and product development...
ISL Light allows users to access and control any Windows, Mac or Linux computer in seconds from any...
If your business needs to log, track, manage, automate and escalate support issues, then please...
Tender Support organizes your customer care so you can focus on delivering the best service...
The all in one solution: live chat with engage customers, auto responds, SMS service, departments...
Helpshift delivers scalable customer service in your mobile apps and mobile websites.
Live Chat and Help Desk solution for small and medium sized business.
Keeping™ is a customer support tool that integrates with Gmail/Google Apps.
Keeping™ is a customer support tool that integrates with Gmail/Google Apps.
Web-Based
Keeping™ is the world’s first helpdesk that works inside Gmail.
Keeping™ is a customer support tool that integrates with Gmail/Google Apps.
It allows you and your team to manage customers support more efficiently directly from your current mailbox without having to use an external helpdesk.
We decided to develop Keeping™ out of frustration with existing helpdesks that were far too complex for most businesses. We instead invented a different approach to managing customer support that works directly inside Gmail.
Workflow Management
Third Party Integrations
Queue Management
Macros/Templated Responses
Support Ticket Management
Alerts/Escalation
Knowledge Base Management
Inbox Management
Customizable Templates
Real Time Analytics
Workflow Configuration
Prioritization
Performance Metrics
Email Management
Reporting & Statistics
Access Controls/Permissions
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