Software
We've compiled a list of 23 free and paid alternatives to CitSmart. The primary competitors include InvGate Service Desk, Freshservice. In addition to these, users also draw comparisons between CitSmart and Vivantio, Web Help Desk, Verax Service Desk. Also you can look at other similar options here: Business and Commerce Tools.
We've compiled a list of 23 free and paid alternatives to CitSmart. The primary competitors include InvGate Service Desk, Freshservice. In addition to these, users also draw comparisons between CitSmart and Vivantio, Web Help Desk, Verax Service Desk. Also you can look at other similar options here: Business and Commerce Tools.
74
InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface.
38
36
31
19
Verax Service Desk automates and streamlines incident management, ensuring timely resolution and...
18
Heat Software combines the resources of FrontRange—the sole provider of Cloud Service Management...
15
IntraService will allow you to bring your customer support to the brand new level with minimal...
14
ChangeGear’s web-based IT Service Management (ITSM) software solution enables IT organizations to...
13
ServiceNow is a leading provider of cloud-based services that automate enterprise IT operations.
13
VisionFlow is an integrated software for Project management, product and service management and CRM.
15
Itil compliant ITSM platform
Itil compliant ITSM platform
Windows
Linux
Mac
Android
iPhone
The Citsmart ITSM is an advanced solution, multiplatform and free IT Service Desk and Service Management that integrates several tools, based on the best practices of ITIL processes.
Certified processes, so far:
› Incident management
› Request Fulfillment
› Knowledge management
› Service catalog management
› Management of service levels
› Change management
› Release management and Implementation
› Problem management
› Asset and configuration management
› Event management
› Service Portfolio management
› IT Service Continuity management
› Availability management
Incident management
Customer support
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