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我们整理了一个包含26个免费和付费的HelpShift替代方案的列表。主要竞争对手包括:HelpCrunchSupportBee。除了这些之外,用户还会将HelpShift与UseResponseTeamwork DeskWhatfix进行比较。此外,您还可以在这里查看其他类似的选项:商业和商务工具


Teamwork Desk
Subscription Free Trial

通过集成的票务系统简化客户查询。

Whatfix
Subscription Free Free Trial
Viewabo
Subscription Free Trial

Viewabo 是面向客户体验团队的可视化支持平台,可通过智能手机摄像头共享实时解决问题。它通过一个简单的链接,无需任何应用程序,就能实现屏幕共享、暂停视频以进行详细检查,以及为培训目的进行会话录制。

Sparrow
Subscription Free Free Trial

HelpShift 平台

Linux Linux
Mac Mac
iPad iPad
iPhone iPhone
Windows Windows
Android Android
Web-Based Web-Based

HelpShift 视频和截图

HelpShift 特点

tick-square Workflow Management
tick-square Third Party Integrations
tick-square Social Media Integration
tick-square Offline Form
tick-square Multi-Language
tick-square Full Text Search
tick-square File Sharing
tick-square Data Import/Export
tick-square Customizable Branding
tick-square Canned Responses
tick-square Call Recording
tick-square Auto-Responders
tick-square Customer Experience Management
tick-square Geotargeting
tick-square Call Center Management
tick-square Offline Access
tick-square Service Level Agreement (SLA) Management
tick-square Queue Management
tick-square Macros/Templated Responses
tick-square Help Desk Management
tick-square Automated Routing
tick-square SSL Security
tick-square Virtual Assistant
tick-square Transfers/Routing
tick-square Customer Service Analytics
tick-square Chatbot
tick-square Support Ticket Management
tick-square Alerts/Escalation
tick-square Sentiment Analysis
tick-square Multi-Channel Communication
tick-square Knowledge Base Management
tick-square Event Triggered Actions
tick-square Widgets
tick-square Transcripts/Chat History
tick-square Real-Time Chat
tick-square Inbox Management
tick-square Real-time Consumer-facing Chat
tick-square Proactive Chat
tick-square Campaign Management
tick-square Interaction Tracking
tick-square Feedback Management
tick-square Employee Management
tick-square Surveys & Feedback
tick-square Single Sign On
tick-square Multiple User Accounts
tick-square Email Templates
tick-square Customizable Templates
tick-square Visual Analytics
tick-square Real Time Data
tick-square Workflow Configuration
tick-square Tagging
tick-square Real Time Updates
tick-square Real Time Notifications
tick-square Prioritization
tick-square Customizable Forms
tick-square Chat/Messaging
tick-square Customizable Fields
tick-square Collaboration Tools
tick-square Search/Filter
tick-square Performance Metrics
tick-square Email Management
tick-square Customizable Reports
tick-square Customer History
tick-square Activity Dashboard
tick-square Reporting & Statistics
tick-square Remote Access/Control
tick-square Multi-Channel Management
tick-square Mobile Access
tick-square Document Storage
tick-square Customer Database
tick-square Alerts/Notifications
tick-square Activity Tracking
tick-square Access Controls/Permissions
tick-square Self Service Portal
tick-square Reporting/Analytics
tick-square Live Chat
tick-square Call Routing
tick-square Client Portal
tick-square Customer Segmentation
tick-square CRM
tick-square API
tick-square Screen Sharing

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HelpShift 类别

商业和商务工具

HelpShift 标签

mobile-app-support

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