软件
我们整理了一个包含54个免费和付费的CloudTalk替代方案的列表。主要竞争对手包括：OpenPhone， Aircall。除了这些之外，用户还会将CloudTalk与Vonage， Nextiva， Freshcaller进行比较。此外，您还可以在这里查看其他类似的选项：呼叫和联络中心软件， 呼叫中心劳动力管理软件。
我们整理了一个包含54个免费和付费的CloudTalk替代方案的列表。主要竞争对手包括：OpenPhone， Aircall。除了这些之外，用户还会将CloudTalk与Vonage， Nextiva， Freshcaller进行比较。此外，您还可以在这里查看其他类似的选项：呼叫和联络中心软件， 呼叫中心劳动力管理软件。
OpenPhone 是一种商务电话服务，提供的功能包括专用电话号码（本地区号或免费）、美国和加拿大无限通话和短信、客户互动监控、用于团队沟通的共享邮箱、与 HubSpot、Zapier、Salesforce、Slack 等其他服务的集成，以及自动通话录音和语音邮件转录。
Freshcaller 是一个基于云的联络中心解决方案，旨在通过直观和可扩展的功能提升客户体验，提供快速便捷的对话、先进的人工智能语音功能和全面的性能分析。该平台还支持远程工作，并通过人工智能语音机器人减少座席工作量。
RingCentral 的联络中心软件可增强客户体验、提高座席工作效率，并确保通过电话、聊天、电子邮件和社交媒体等多种渠道进行安全、合规的通信。其功能包括高级分析、无缝渠道集成以及处理呼入和呼出交互的高可靠性。
Linux
Mac
iPad
iPhone
Windows
Web-Based
Android
Workflow Management
Who Answered Log
Voicemail Transcription
Voice Customization
VoIP
Virtual Extensions
Virtual Call Center
Unified Communications
Unattended Call Management
Third Party Integrations
Recording
Outbound Reporting
Multiple Scripts
List Management
Inbound Reporting
For Cloud Phone Systems
File Transfer
Fax Management
FTC Compliance
FCC Compliance
Employee Coaching Tools
Data Import/Export
Customizable Caller ID
Conversion Tracking
Conferencing
Call Volume
Call Recording
Call Duration
Call Center Integration
By-Extension Reporting
Automatic Lead Distribution
Audio/Video Conferencing
Answering Machine Detection
Agent Interface
SIP Trunking
Progressive Dialer
Preview Dialer
Power Dialer
Phone Key Input
PBX
Manual Dialer
Call Screening
Call Queues
Call Conferencing
Blended Call Center
VoIP Connection
Online Voice Transmission
Caller Profiles
Call List Management
Call Disposition
Call Transcription
Call Tracking Metrics
Customer Experience Management
Outbound Call Center
Inbound Call Center
Computer Telephony Integration
Call Scripting
Call Reporting
Call Logging
Call Center Management
Automatic Call Distribution
Auto-Dialer
KPI Monitoring
Keyword Tracking
Survey/Poll Management
On-Demand Recording
Caller ID
Call Monitoring
Integrations Management
Voice Mail
Queue Management
Automated Routing
Alerts/Escalation
Sentiment Analysis
Multi-Channel Communication
Campaign Analytics
Lead Management
Knowledge Base Management
SMS Messaging
Communication Management
Campaign Management
Process/Workflow Automation
Interaction Tracking
Feedback Management
Archiving & Retention
Multiple User Accounts
Callback Scheduling
Real Time Data
Real Time Monitoring
Real Time Analytics
Quality Management
Purchasing & Receiving
Tagging
Real Time Updates
Real Time Notifications
Commenting/Notes
Role-Based Permissions
Customizable Fields
Collaboration Tools
Performance Metrics
Monitoring
For Small Businesses
Customizable Reports
Customer History
Contact Database
Activity Dashboard
Reporting & Statistics
Remote Access/Control
Real Time Reporting
Mobile Access
Customer Database
Contact Management
Alerts/Notifications
Activity Tracking
Access Controls/Permissions
Reporting/Analytics
User Management
Video Conferencing
Ring Groups
Employee Directory
Call Tagging
Call Routing
Automated Attendant
Call Transfer
Call Tracking
CRM
Text to Speech
IVR/Voice Recognition
API
Google Contacts
Shopify
Help Scout
Zendesk Sell
Nicereply
HubSpot Sales Hub
HubSpot Service Hub
Zapier
Slack
Pipedrive
Intercom
Freshdesk
Zoho CRM
Salesforce Service Cloud
Front
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