Software
We've compiled a list of 18 free and paid alternatives to Whisbi Professional. The primary competitors include Whatfix, Sparrow. In addition to these, users also draw comparisons between Whisbi Professional and InvGate Service Desk, Supportbench, Intercom. Also you can look at other similar options here: Business and Commerce Tools.
We've compiled a list of 18 free and paid alternatives to Whisbi Professional. The primary competitors include Whatfix, Sparrow. In addition to these, users also draw comparisons between Whisbi Professional and InvGate Service Desk, Supportbench, Intercom. Also you can look at other similar options here: Business and Commerce Tools.
Whatfix is equipped with advanced analytics capabilities, empowering employees with contextual user experiences, step-by-step guidance, self-help support, and analytics that track user behavior, providing a comprehensive understanding of digital ado…
Supportbench is a comprehensive customer support management platform designed to streamline customer service operations. It offers a robust ticketing system for efficient issue tracking, a knowledge base for quick access to FAQs and documentation, l…
Offers a unified Customer Service solution integrating automation and human support for enhanced customer satisfaction and cost reduction.
Unified web-based live chat software that merges messages from emails, Facebook Messenger, and website chat into one interface, empowering agents to handle all customer inquiries across channels.
The suite features Journeys - a messaging automation tool, and Data Pipelines, a customer data platform. Harnessing real-time data, it delivers personalized messages, ensuring effective customer engagement.
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Increase your sales on phone showing your products online as part of in an interactive online experience synced with a phone call, i.e. co-browsing, live chat, video and tracking. US-patented solution. Whisbi converts more than traditional Click-to-Call, combining it with an interactive online experience in real time.
Invite your customers to reach out to you any time, offering a clearly visible Call-to-Action button 100% integrated into your website. Your customers can leave their phone number to be called back (through Click-To-Whisbi) or they can call your inbound phone number straight away (Inbound-To-Whisbi). In both cases our Click-to-Call technology will generate a Whisbi session automatically, in less than 5 seconds!
Our patented solution combines the normal phone call with an interactive online experience in real time, i.e. video communication, co-browsing, chat and tracking.
- Demonstrate selected products and offers via co-browsing
- Show the face of your sales rep via video communication for enhanced trust
- Track the whole customer journey from click-through
Business impact:
- Higher sales and conversion rates (15-30% customer average).
- Increase cross-selling and upselling opportunities.
- Better customer engagement, trust and transparency; higher customer satisfaction rates (+90% improvement among customers).
Additional benefits:
- Universal & flexible: all your customers need is an internet-enabled device of any kind.
- 100% cloud based: Your customers will not need to log in, download or install any software or plugins; nor will they need speakers, microphones or camera.
- You will never lose a lead again: each inbound call can be transformed into a call back.
Social Media Integration
Real-time Conversations
Lead Nurturing
Dashboard
Customizable Branding
Video Chat
One-to-One Messaging
Customer Experience Management
Survey/Poll Management
Product Recommendations
Transfers/Routing
Chatbot
Lead Qualification
Source Tracking
Multi-Channel Communication
Negative Feedback Management
Multi-Channel Data Collection
Lead Distribution
Audience Targeting
Lead Capture
Communication Management
Interaction Tracking
Feedback Management
Surveys & Feedback
Multi-Channel Marketing
Chat/Messaging
Activity Dashboard
Reporting/Analytics
Live Chat
Call Tracking
Group Messaging
API
Screen Sharing
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