Software
We've compiled a list of 54 free and paid alternatives to Nectar Desk. The primary competitors include Replicant, Sparrow. In addition to these, users also draw comparisons between Nectar Desk and MightyCall, Twilio, CallHippo. Also you can look at other similar options here: About.
We've compiled a list of 54 free and paid alternatives to Nectar Desk. The primary competitors include Replicant, Sparrow. In addition to these, users also draw comparisons between Nectar Desk and MightyCall, Twilio, CallHippo. Also you can look at other similar options here: About.
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Nectar Desk is a provider of call center software solutions for a wide variety of industries.
Nectar Desk is a provider of call center software solutions for a wide variety of industries.
Web-Based
Nectar Desk is a provider of call center software solutions for a wide variety of industries. It has a complete suite of call center software features such as call recording, IVRs and call transfers. Additionally, it integrates with many CRM platforms in order to ensure that agents can work efficiently between Nectar Desk and their CRM. It also has advanced agent analytics which allow users to analyze their agents’ performance and make staffing adjustments as necessary.
Voice Customization
VoIP
Scheduled Recording
Recording
Predictive Dialer
Multiple Scripts
File Transfer
Call Recording
Manual Dialer
Blended Call Center
VoIP Connection
Call Disposition
Outbound Call Center
Inbound Call Center
Computer Telephony Integration
Call Scripting
Call Logging
Call Center Management
Automatic Call Distribution
Auto-Dialer
On-Demand Recording
Caller ID
Call Monitoring
Voice Mail
Queue Management
Event Triggered Actions
SMS Messaging
Archiving & Retention
Real Time Monitoring
Chat/Messaging
Monitoring
Email Management
Activity Dashboard
Contact Management
Alerts/Notifications
Reporting/Analytics
Call Routing
Call Transfer
IVR/Voice Recognition
API
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