Software
We've compiled a list of 52 free and paid alternatives to Logicalware. The primary competitors include HelpCrunch, SupportBee. In addition to these, users also draw comparisons between Logicalware and Sparrow, Web Help Desk, UserEcho. Also you can look at other similar options here: Business and Commerce Tools.
We've compiled a list of 52 free and paid alternatives to Logicalware. The primary competitors include HelpCrunch, SupportBee. In addition to these, users also draw comparisons between Logicalware and Sparrow, Web Help Desk, UserEcho. Also you can look at other similar options here: Business and Commerce Tools.
Simplicity and automation to streamline help desk ticketing and incident management
UserEcho gives you the opportunity to create a modern Community to support customers in a few...
Userbrain is a remote usability testing service with focus on continuous testing.
Instant Remote Support Software. Unattended Remote Access Software.
If your business needs to log, track, manage, automate and escalate support issues, then please...
Logicalware's help desk gives you all the tools to efficiently manage customer email and...
Logicalware's help desk gives you all the tools to efficiently manage customer email and...
Web-Based
Logicalware's help desk gives you all the tools to efficiently manage customer email and self-service support. It's web based, simple to use and integrates with existing phone support.
Dashboard
Service Level Agreement (SLA) Management
Queue Management
Text Analysis
Support Ticket Management
Alerts/Escalation
Negative Feedback Management
Multi-Channel Data Collection
Knowledge Base Management
Real-Time Chat
Chat/Messaging
Email Management
Document Storage
Customer Database
Self Service Portal
Reporting/Analytics
Live Chat
Customer Segmentation
Knowledge Management
API
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