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我们整理了一个包含100个免费和付费的Eloquant替代方案的列表。主要竞争对手包括:monday sales CRMLogMeIn。除了这些之外,用户还会将Eloquant与AsanaFreshdeskGenesys Cloud CX进行比较。此外,您还可以在这里查看其他类似的选项:商业和商务工具


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Asana
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Next4biz CSM
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Next4biz 是一个为高效提供支持而优化的客户服务管理平台,具有人工智能驱动的投诉解决、全渠道通信集成、工作流驱动管理、情感分析、预测性问题识别、可定制界面和高级报告功能。

ClearFeed
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ClearFeed 是一个人工智能支持平台,适用于使用 Slack 和 MS Teams 的团队。它通过分流请求、将聊天转换为票据以及提供电子邮件支持来简化服务台任务。其功能包括由 GPT 驱动的助手、服务指标跟踪,以及与现有服务台的集成,以实现更好的协作和可视性。

RingCentral 的联络中心软件可增强客户体验、提高座席工作效率,并确保通过电话、聊天、电子邮件和社交媒体等多种渠道进行安全、合规的通信。其功能包括高级分析、无缝渠道集成以及处理呼入和呼出交互的高可靠性。

Lumoa
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Lumoa 是一个人工智能驱动的客户体验平台,可整合和分析来自多个来源的反馈。它提供实时洞察,以提高客户满意度并指导产品开发,识别新兴趋势并优先考虑客户需求,从而改善业务成果。

Eloquant 平台

Mac Mac
Windows Windows
Linux Linux
Web-Based Web-Based

Eloquant 视频和截图

Eloquant 特点

tick-square Workforce Management
tick-square Workflow Management
tick-square VoIP
tick-square Third Party Integrations
tick-square Social Media Integration
tick-square For Cloud Phone Systems
tick-square Data Import/Export
tick-square Customizable Caller ID
tick-square Conferencing
tick-square Call Recording
tick-square Agent Interface
tick-square SIP Trunking
tick-square Progressive Dialer
tick-square Manual Dialer
tick-square Blended Call Center
tick-square VoIP Connection
tick-square Call List Management
tick-square Call Disposition
tick-square Outbound Call Center
tick-square Inbound Call Center
tick-square Computer Telephony Integration
tick-square Call Scripting
tick-square Call Reporting
tick-square Call Logging
tick-square Call Center Management
tick-square Automatic Call Distribution
tick-square Auto-Dialer
tick-square On-Demand Recording
tick-square Caller ID
tick-square Call Monitoring
tick-square Voice Mail
tick-square Queue Management
tick-square Automated Routing
tick-square Chatbot
tick-square Alerts/Escalation
tick-square Performance Management
tick-square Multi-Channel Communication
tick-square SMS Messaging
tick-square Communication Management
tick-square Campaign Management
tick-square Interaction Tracking
tick-square Callback Scheduling
tick-square Real Time Data
tick-square Real Time Monitoring
tick-square Real Time Analytics
tick-square Quality Management
tick-square Real Time Updates
tick-square Chat/Messaging
tick-square Role-Based Permissions
tick-square Collaboration Tools
tick-square Monitoring
tick-square Email Management
tick-square Customizable Reports
tick-square Customer History
tick-square Contact Database
tick-square Activity Dashboard
tick-square Reporting & Statistics
tick-square Real Time Reporting
tick-square Mobile Access
tick-square Contact Management
tick-square Alerts/Notifications
tick-square Activity Tracking
tick-square Reporting/Analytics
tick-square Video Conferencing
tick-square Live Chat
tick-square Call Routing
tick-square Call Transfer
tick-square Call Tracking
tick-square CRM
tick-square Text to Speech
tick-square IVR/Voice Recognition
tick-square API

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Eloquant 类别

商业和商务工具

Eloquant 标签

crm-tools customer-experience crm-system customer-service

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