Software
We've compiled a list of 24 free and paid alternatives to Zammad. The primary competitors include HelpCrunch, UseResponse. In addition to these, users also draw comparisons between Zammad and Freshdesk, LiveAgent, Zendesk Suite. Also you can look at other similar options here: Development Tools.
We've compiled a list of 24 free and paid alternatives to Zammad. The primary competitors include HelpCrunch, UseResponse. In addition to these, users also draw comparisons between Zammad and Freshdesk, LiveAgent, Zendesk Suite. Also you can look at other similar options here: Development Tools.
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Freshdesk is a cloud-based customer service management and support software. This platform provides tools for maintaining a knowledge base, tracking customer questions and requests, and automating request processing.
68
LiveAgent is a software for providing customer support and keeping records of calls in team structures. It simplifies the process of processing customer questions and ensures effective information exchange within the team.
63
Zendesk Suite is an integrated customer service platform that includes a variety of tools for interacting with customers, providing support, and managing customer relationships.
53
A user-friendly platform for handling all customer requests. Help Scout simplifies teamwork in mailboxes (e.g. support@, info@), live chat, help centers, etc. Manage all conversations effortlessly, with automation and collaboration features for fast…
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39
((OTRS)) Community Edition is the free, open source version of OTRS, a ticketing and process...
29
26
Best Support System,best by name, best by nature, best by features, it’s is self-hosted support...
35
Zammad is a web based open source helpdesk/customer support system with many features to manage...
Zammad is a web based open source helpdesk/customer support system with many features to manage...
Linux
Zammad is a web based open source helpdesk/customer support system with many
features to manage customer communication via several channels like telephone,
facebook, twitter, chat and e-mails. Do you receive many e-mails and want to answer them
with a team of agents?
You're going to love Zammad!
SLA
Auto responder
Email tracking
Html5
Email automation
Helpdesk ticketing
Customer support
Twitter integration
Facebook integration
Slack integration
REST API
Integrated Chat
Customizable
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