Select your language

Home arrow-right ... arrow-right Development Tools arrow-right Zammad

We've compiled a list of 14 free and paid alternatives to Zammad. The primary competitors include osTicket, ((OTRS)) Community Edition. In addition to these, users also draw comparisons between Zammad and Request Tracker, Desk.com, Helpninja. Also you can look at other similar options here: Development Tools.


osTicket
Free Open Source Subscription

osTicket is a widely-used open source support ticket system.

Request Tracker
Free Open Source Free Trial Subscription

open-source enterprise grade issue and ticket tracking system

In March, 2018, Salesforce announced the end-of-life for desk.com in March, 2020.

Simple & Affordable help desk - Get your whole team on support for free

Best Support System,best by name, best by nature, best by features, it’s is self-hosted support...

Brimir
Free Open Source

Brimir is an open source helpdesk system.

Web based help desk software with ticketing, live chat, remote desktop and tons of other features...

A help desk & knowledgebase software for your business that you pay for just once and installs...

Free open source Zendesk & Help Scout alternative: help desk, shared mailbox, email management...

Zammad is a web based open source helpdesk/customer support system with many features to manage...

Zammad Platforms

tick-square Linux

Zammad Video and Screenshots

Zammad Overview

Zammad is a web based open source helpdesk/customer support system with many
features to manage customer communication via several channels like telephone,
facebook, twitter, chat and e-mails. Do you receive many e-mails and want to answer them
with a team of agents?

You're going to love Zammad!

Zammad Features

tick-square SLA
tick-square Auto responder
tick-square Email tracking
tick-square Html5
tick-square Email automation
tick-square Helpdesk ticketing
tick-square Customer support
tick-square Twitter integration
tick-square Facebook integration
tick-square Slack integration
tick-square REST API
tick-square Integrated Chat
tick-square Customizable

Share your opinion about the software, leave a review and help make it even better!

Zammad Tags

html5 coffeescript rails ticketing-system ticketing customer-chat helpdesk ruby javascript

Suggest Changes

Your Feedback

Select a rating
Please select a rating

Your vote has been counted.

Do you have experience using this software?