Software
We've compiled a list of 4 free and paid alternatives to SmarterTrack. The primary competitors include Freshdesk, Zendesk Suite. In addition to these, users also draw comparisons between SmarterTrack and Freshdesk, Zendesk Suite. Also you can look at other similar options here: Customer Service Software, Help Desk Software.
We've compiled a list of 4 free and paid alternatives to SmarterTrack. The primary competitors include Freshdesk, Zendesk Suite. In addition to these, users also draw comparisons between SmarterTrack and Freshdesk, Zendesk Suite. Also you can look at other similar options here: Customer Service Software, Help Desk Software.
Freshdesk is a cloud-based customer service management and support software. This platform provides tools for maintaining a knowledge base, tracking customer questions and requests, and automating request processing.
Zendesk Suite is an integrated customer service platform that includes a variety of tools for interacting with customers, providing support, and managing customer relationships.
Freshdesk is a cloud-based customer service management and support software. This platform provides tools for maintaining a knowledge base, tracking customer questions and requests, and automating request processing.
Zendesk Suite is an integrated customer service platform that includes a variety of tools for interacting with customers, providing support, and managing customer relationships.
Complete online help desk that allows you to consolidate all communication -- issue tracking...
Complete online help desk that allows you to consolidate all communication -- issue tracking...
Web-Based
Windows
SmarterTrack is an online help desk that allows you to improve customer service while better utilizing employees and lowering your overall support costs. Deliver unparalleled customer care using an email ticketing system, live chat and VoIP integration. Plus, SmarterTrack has a self service portal that includes a complete knowledge base and an online community for user-to-user interaction.
Whether you’re a sole proprietor or enterprise organization, SmarterTrack offers a suite of tools that can help you improve and maintain exceptional customer service. From ticketing to live chat, self-service features to task management, everything is available for you and the people you serve.
Available as an on-premise installation or as a hosted service, there are multiple options and licensing levels to fit any need. SmarterTools even offers a fully-functional free version for single agent needs or as test installations.
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