Software
We've compiled a list of 69 free and paid alternatives to uContact. The primary competitors include Linphone, Zent.io. In addition to these, users also draw comparisons between uContact and Twilio, Zoiper, Textita. Also you can look at other similar options here: About.
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uContact is an All in One contact center solution that includes ACD, recording, dialers (preview...
uContact is an All in One contact center solution that includes ACD, recording, dialers (preview...
iPad
iPhone
Linux
Mac
Android
Web-Based
Windows
uContact is a beautiful and a true “All in One” Contact Center solution, that allows you to offer the best experience to your clients in every interaction through any channel with just one software platform.
Some features:
- ACD
- Virtual Hold
- Recording
- PBX
- Audio, Video, Desktop Softphone
- IVR
- Voice Broadcast
- TTS - ASR
- Dialers
- Preview, Progressive, Power, Predictive
- SMS
- Web Chat
- Click2Call & Call Back
- Email
- Social Networks
- Real Time Monitoring
- Quality management
- Workforce Optimization
- Reporting Analytics
- Workflow Designer
- Forms Designer
Predictive dialer
IVR
Phone dialer
Call Tracking
Call recording
Unified inbox
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