Katana is a cloud-based inventory management solution that provides full visibility into inventory, material planning, and production scheduling. It helps manage sales channels, products, and materials in real-time, supporting efficient workflows an…
ShipStation is a web-based shipping solution designed to streamline eCommerce order fulfillment. It imports orders from various selling channels, automates shipping tasks, compares carrier rates, prints discounted postage, and updates tracking infor…
Sana Commerce Cloud is an ERP-integrated e-commerce platform designed for B2B companies using Microsoft Dynamics and SAP. It simplifies complex processes, automates tasks, and streamlines integrations to provide a tailored online shopping experience…
SAP Business One is an ERP solution designed for small and midsize businesses. It streamlines processes, offers integrated business intelligence, and supports both on-premise and cloud deployment. The platform manages accounting, financials, purchas…
ShippingEasy is an online shipping automation platform offering discounted USPS and UPS rates. It centralizes orders from multiple sales channels, automates workflows, and provides unlimited support. The platform helps businesses save time and money…
Vin eRetail is a SaaS e-commerce platform for retail operations, providing multichannel order management, returns, and inventory management. It integrates with over 200 webstores, marketplaces, and 3PLs, offering automated catalog listing, a central…
FedEx Ship Manager is a suite of shipping solutions designed to automate and streamline the shipping process, offering cloud-based tools for basic shipments, advanced software for medium to large businesses, and server integration for high-volume sh…
PayPal is a robust digital payment platform designed for secure online transactions and financial management. It allows users to send and receive money, make purchases, and manage accounts seamlessly. With advanced encryption and fraud protection, P…
Descartes ShipTrack is a cloud-based logistics management platform designed to streamline workflows and enhance productivity. It offers real-time tracking, automated dispatch, and driver management, improving customer service and reducing call-cente…
Sellvia is an e-commerce ecosystem that helps users start and run independent online businesses. It offers an e-commerce platform, product catalog, drop-shipping software, marketing guidance, and lifetime support, enabling users to launch profitable…
Shipup is a solution dedicated to enhance e-merchants delivery experience
A customer-centric tracking solution awarded many times: - Deliver 2018 - "Game changer" award - Connected Retail Nightshow 2018 - Best customer support innovation - St*rt me up (Fevad & KPMG's directory) - Shipup idientifed as one of the most innovative and competitive eComerce solution
Shipup offers your customers a unique and customized delivery experience via several features:
Proactive notifications : notify and reassure your clients in real time - Track all your packages in real time (tracking rate > 97%) - Send proactive and customized notifications to your customers during delivery - Foster a new marketing tool: a 70% open rate for your notifications and 30% click Tracking page : engage and retain your customers - Create your own branded tracking page on your website - Use our powerful drag and drop builder - Increase your customer retention Cut down your support - Anticipate incidents during delivery (tickets reduced by half) - Ease your customer support’s life Feedbacks : limit your churn - Collect your customers’ feedbacks when they get their packages - Turn possible detractors into ambassadors Transporters dashboard: enhance your QoS measurement - Centralize all your packages within a unique platform - Ease your reporting using multi-criteria filters - Connected with +50 transporters Zendesk & Gorgias integration: level up your call-center's efficiency - Get notified on Zendesk or Gorgias as soon as an incident occurs - All your customers’ delivery information directly on Zendesk
Reliable solution - Proven track record Shipup's main benefits : - Lower customer support contact rate (by half ) - Boost customer satisfaction (+7 pts NPS) - Trafic growth (up to +5% ) - Fidelity increase, incremental sales (up to +10% )