Software
We've compiled a list of 43 free and paid alternatives to Request Tracker. The primary competitors include Redmine, Jira. In addition to these, users also draw comparisons between Request Tracker and TeamClerk, Trac, Yodiz. Also you can look at other similar options here: Development Tools.
We've compiled a list of 43 free and paid alternatives to Request Tracker. The primary competitors include Redmine, Jira. In addition to these, users also draw comparisons between Request Tracker and TeamClerk, Trac, Yodiz. Also you can look at other similar options here: Development Tools.
342
199
Jira, a project management and issue tracking system, empowers software development teams with robust features for task organization, progress tracking, and client feedback management.
199
Team Clerk is task management software that automatically keeps your team organized and monitors...
145
Trac is an enhanced wiki and issue tracking system for software development projects.
114
74
SpiraPlan by Inflectra offers a comprehensive Agile Project Management System, consolidating requirements, releases, iterations, tasks, and issues in one synchronized environment. Integrated with version control and development tools like Jira and G…
73
48
Mantis Bug Tracker is a free and open source, web-based bug tracking system.
47
46
32
open-source enterprise grade issue and ticket tracking system
open-source enterprise grade issue and ticket tracking system
Web-Based
Linux
RT is an enterprise-grade ticketing system which enables a group of people to intelligently and efficiently manage tasks, issues, and requests submitted by a community of users.
The RT platform has been under development since 1996, and is used by systems administrators, customer support staffs, IT managers, developers and marketing departments at thousands of sites around the world.
Written in object-oriented Perl, RT is a high-level, portable, platform independent system that eases collaboration within organizations and makes it easy for them to take care of their customers.
RT manages key tasks such as the identification, prioritization, assignment, resolution and notification required by enterprise-critical applications including project management, help desk, NOC ticketing, CRM and software development.
RT is used by Fortune 100 companies, government agencies, educational institutions, and development organizations worldwide.
Incident management
Task assignments
Customizable triggers
Helpdesk ticketing
Customer support
Task time tracking
Dependency Tracking
Bug reporting
Team Collaboration
Extensible by Plugins/Extensions
Share your opinion about the software, leave a review and help make it even better!
Suggest Changes
Your Feedback
Your vote has been counted.
Do you have experience using this software?
