Các lựa chọn thay thế Shipup

Shipup Tổng quan

Shipup là một giải pháp dành riêng để nâng cao kinh nghiệm giao hàng của thương nhân điện tử

Một giải pháp theo dõi lấy khách hàng làm trung tâm được trao nhiều lần:
- Cung cấp 2018 - Giải thưởng "Người thay đổi trò chơi"
- Connected Retail Nightshow 2018 - Đổi mới hỗ trợ khách hàng tốt nhất
- St*rt me up (Fevad & KPMG's directory) - Shipup idientifed as one of the most innovative and competitive eComerce solution

Shipup offers your customers a unique and customized delivery experience via several features:

Proactive notifications : notify and reassure your clients in real time
- Track all your packages in real time (tracking rate > 97%)
- Send proactive and customized notifications to your customers during delivery
- Foster a new marketing tool: a 70% open rate for your notifications and 30% click
Tracking page : engage and retain your customers
- Create your own branded tracking page on your website
- Use our powerful drag and drop builder
- Increase your customer retention
Cut down your support
- Anticipate incidents during delivery (tickets reduced by half)
- Ease your customer support's life
Feedbacks : limit your churn
- Collect your customers' feedbacks when they get their packages
- Turn possible detractors into ambassadors
Transporters dashboard: enhance your QoS measurement
- Centralize all your packages within a unique platform
- Ease your reporting using multi-criteria filters
- Connected with +50 transporters
Zendesk & Gorgias integration: level up your call-center's efficiency
- Get notified on Zendesk or Gorgias as soon as an incident occurs
- All your customers' delivery information directly on Zendesk

Reliable solution - Proven track record
Shipup's main benefits :
- Lower customer support contact rate (by half )
- Boost customer satisfaction (+7 pts NPS)
- Trafic growth (up to +5% )
- Fidelity increase, incremental sales (up to +10% )

Our clients
Birchbox, Eve mattress, APC, Ssense, Volcom, Cheerz, Chantelle, Feed, ...

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