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We've compiled a list of 1 free and paid alternatives to ultimate.ai. The primary competitors include: Hubot. Also you can look at other similar options here: Business and Commerce Tools.


ultimate.ai Platforms

Web-Based Web-Based

ultimate.ai Video and Screenshots

ultimate.ai Overview

Ultimate.ai is a case automation and agent guidance tool for the most common support tools including Salesforce, Zendesk and Freshdesk, powered by artificial intelligence. Install the Ultimate.ai app if you want:
- Faster response times and AHTs
- Deflect over 30% of tickets
- Boost agent productivity by 25%
- Automatic ticket categorization and routing
- Provide 24/7 multilingual support

Join leading businesses Zalando, Finnair and Telia in instantly delivering exceptional customer experiences at scale.

* Suggest Answers
Ultimate.ai learns from your historical chat data to provide answer suggestions for your agents in real time. Instantly boost agent productivity in customer service; reduce average handling times (AHT) by over 30% and scale number of agent conversations per hour by over 25%.

* Automate Cases
Provide multilingual, 24/7 support for your most repetitive cases and actions. Automate processes entirely with powerful integrations to the backend systems needed to resolve the case.

* NLP Analytics
Get real time analytics on what customers are asking with Ultimate.ai Dashboard. Track AI and agent performance, identify case trends and give your admins x-ray vision to tackle problems at the source before they impact more customers.

Want to see Ultimate.ai in action? Get in touch and schedule a demo - [email protected]

ultimate.ai Features

tick-square Live Chat
tick-square Chat
tick-square Artificial intelligence
tick-square Customer Analytics
tick-square Email automation
tick-square Customer support

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ultimate.ai Tags

customer-self-service customer-experience-tools contact-center-software customer-service enterprise

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