Software
We've compiled a list of 16 free and paid alternatives to Avaya Voice Portal. The primary competitors include Elastix, FreePBX. In addition to these, users also draw comparisons between Avaya Voice Portal and Talkie.io, sipXcom, Wazo. Also you can look at other similar options here: Social Software.
We've compiled a list of 16 free and paid alternatives to Avaya Voice Portal. The primary competitors include Elastix, FreePBX. In addition to these, users also draw comparisons between Avaya Voice Portal and Talkie.io, sipXcom, Wazo. Also you can look at other similar options here: Social Software.
Elastix is an open source Unified Communications Server software that brings together IP PBX...
FreePBX is a web-based open source GUI (graphical user interface) that controls and manages...
sipXcom provides complete enterprise-grade telephony, unified messaging, Instant messaging, audio...
Wazo is a unified communications platform based on Asterisk and focused on extensibility.
The voice phone bot platform based on Asterisk and FreePBX propulsed by the Voximal VoiceXML...
Yate is a softswitch (concept of separating the network hardware from network software).
Aspect Prophecy is a powerful, entirely standards-based platform for speech, IVR, and SIP VoIP...
Cisco IOS ® Software provides many rich voice capabilities, including VoiceXML browser...
The main purpose of cloud telephony is connecting with the customers for providing your services...
Voice Portal delivers on industry leading IT fit, reliability, scalability and manageability.
Voice Portal delivers on industry leading IT fit, reliability, scalability and manageability.
Linux
Multi-channel:
New devices and technologies have changed consumer communications and expectations leading many corporations to consider full scale adoption of automated email, SMS text, video, and outbound. Voice Portal supports deployment of multi-channel outbound services as well as video self service through video kiosks, video self help, and interactive voice and video applications
High Availability Architecture:
Voice Portal has been architected to meet the most stringent performance and high availability requirements that today’s mission-critical speech-enabled communications applications demand, while helping businesses lower ownership costs.
Application Management:
Single platform for both inbound and outbound self service applications simplifies management and administration. Supports Avaya Proactive Outreach Manager, Avaya Intelligent Customer Routing, as well as integrates with Avaya AuraTM Contact Center for context-based screen-pop and agent selection. Includes multi-tenancy and roles based access to increase economies and reduces operating costs and expenses.
Multi-tenancy and Roles Based Access:
Combined with roles based access to empower business leaders across your organization to create and manage their own self service applications. Voice Portal provides the ability to change self service data and behavior, such as allowing business managers to self manage key parameters such as hours of operation, call announcements, or holiday greetings.
Portable Application Deployment:
Platforms share the same VoiceXML browser allowing Avaya Interactive Response VoiceXML applications written in Avaya Dialog Designer to run on Avaya Voice Portal. This approach reduces application deployment risks, increases self service application portability, and ensures a consistent user experience.
IVR
Speech Recognition
Text to Speech
Voice Call
Video calling
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