Best Proactive Customer Retention Software in 2026

Subscription

87

ZapScale is a customer success platform for B2B SaaS companies that integrates seamlessly, provides pre-built KPIs and playbooks, tracks product adoption, and delivers customer health analytics. It automates workflows, enhances team productivity, an…

Vitally

Subscription Free Trial

86

Vitally's customer success platform automates workflows and strategies with real-time customer data, centralizing tools, enabling collaboration, and providing integrated dashboards for enhanced productivity, customer experience, and data management.

Okendo

Subscription Free Trial

86

Okendo is a customer marketing platform that enhances trust, loyalty, and conversions by leveraging social proof and guiding shopping experiences. With over 65 integrations, it unifies tech stacks, streamlines workflows, and enhances customer experi…

Qualtrics XM

Subscription

83

Qualtrics XM transforms data into actionable insights to optimize customer and employee experiences, leveraging specialized AI to uncover insights, prioritize actions, and drive continuous improvement. It offers three comprehensive suites: Customer …

Gainsight CS

One Time License

77

Gainsight CS is a platform that enhances retention and drives revenue growth by providing customer health tracking, AI-driven journey orchestration, success planning, automated interactions, opportunity identification, feedback integration for produ…

Amperity

Subscription

75

An AI-powered customer data platform (CDP) that centralizes data from various sources to optimize marketing, customer experience, and conversions. It leverages machine learning for identity resolution and data management.

Custify

Subscription

70

Custify is a customer success platform for SaaS companies that prevents churn, automates workflows, and optimizes onboarding. It offers a 360-degree view of customer health, tracks product adoption, manages the customer lifecycle, identifies upsell …