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主页 arrow-right ... arrow-right 商业和商务工具 arrow-right Deskero

我们整理了一个包含29个免费和付费的Deskero替代方案的列表。主要竞争对手包括:HelpCrunchSupportBee。除了这些之外,用户还会将Deskero与FreshdeskNext4biz CSMTeamwork Desk进行比较。此外,您还可以在这里查看其他类似的选项:商业和商务工具


Next4biz CSM
Subscription Free Trial

Next4biz 是一个为高效提供支持而优化的客户服务管理平台,具有人工智能驱动的投诉解决、全渠道通信集成、工作流驱动管理、情感分析、预测性问题识别、可定制界面和高级报告功能。

Teamwork Desk
Subscription Free Trial

通过集成的票务系统简化客户查询。

Kapture CX
Subscription Free Trial

Kapture CX是一个人工智能驱动的客户体验平台,旨在改变零售、BFSI(银行、金融服务和保险)、旅游和耐用消费品领域的客户体验。它提供量身定制的解决方案,包括全渠道支持、人工智能驱动的自助服务和智能代理协助,在提高效率和客户满意度的同时,确保企业级的安全性和合规性。

illumin
Subscription

简化了图书馆参考工作流程,提供一个可定制、可搜索的数据库,用于高效的知识共享、审计记录和全面的数据管理。

BoldDesk
Subscription Free Trial

Syncfusion 的 BoldDesk 是一款帮助台软件,旨在优化和简化支持请求、将电子邮件转换为票单、自动执行任务并收集客户反馈。人工智能驱动的支持、票单、知识库管理、自动化和多语言支持等主要功能共同提高了客户满意度和服务效率,而先进的报告和协作工具则进一步增强了平台的有效性。

Gorgias
Free Subscription Free Trial

Gorgias 为在线零售商优化客户服务。这个以电子商务为重点的服务台通过单一平台提供无缝的多渠道支持。通过自动回复常见问题提高效率。

Deskero 平台

iPad iPad
iPhone iPhone
Mac Mac
Windows Windows
Linux Linux
Android Android
Web-Based Web-Based

Deskero 视频和截图

Deskero 特点

tick-square Workflow Management
tick-square Website Integration
tick-square Third Party Integrations
tick-square Social Media Integration
tick-square Multi-Language
tick-square Data Import/Export
tick-square Customizable Branding
tick-square Auto-Responders
tick-square Call Center Management
tick-square Service Level Agreement (SLA) Management
tick-square Support Ticket Tracking
tick-square Queue Management
tick-square Macros/Templated Responses
tick-square Help Desk Management
tick-square Automated Routing
tick-square Support Ticket Management
tick-square Alerts/Escalation
tick-square Multi-Channel Communication
tick-square Appointment Management
tick-square Configurable Workflow
tick-square Knowledge Base Management
tick-square Widgets
tick-square Real-Time Chat
tick-square Inbox Management
tick-square Interaction Tracking
tick-square Feedback Management
tick-square Surveys & Feedback
tick-square Single Sign On
tick-square Email Templates
tick-square Customizable Templates
tick-square Real Time Monitoring
tick-square Real Time Analytics
tick-square Workflow Configuration
tick-square Real Time Notifications
tick-square Prioritization
tick-square Customizable Forms
tick-square Reminders
tick-square Customizable Fields
tick-square Collaboration Tools
tick-square Performance Metrics
tick-square Monitoring
tick-square Email Management
tick-square Customizable Reports
tick-square Customer History
tick-square Contact Database
tick-square Activity Dashboard
tick-square Reporting & Statistics
tick-square Remote Access/Control
tick-square Real Time Reporting
tick-square Mobile Access
tick-square Customer Database
tick-square Calendar Management
tick-square Alerts/Notifications
tick-square Activity Tracking
tick-square Access Controls/Permissions
tick-square Self Service Portal
tick-square Reporting/Analytics
tick-square User Management
tick-square Live Chat
tick-square Call Routing
tick-square API

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Deskero 标签

customer-care social-crm customize customer-service ticketing helpdesk social-network

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