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主页 arrow-right ... arrow-right 商业和商务工具 arrow-right Vision Helpdesk

我们整理了一个包含130个免费和付费的Vision Helpdesk替代方案的列表。主要竞争对手包括:HelpCrunchSupportBee。除了这些之外,用户还会将Vision Helpdesk与UseResponseRocket.Chattawk.to进行比较。此外,您还可以在这里查看其他类似的选项:商业和商务工具


HelpCrunch
Free Trial Subscription

适用于小型企业和初创企业的实时聊天软件。

SupportBee
Free Trial Subscription

协作团队的电子邮件票务应用程序

UseResponse
Free Trial Subscription

收集反馈并通过有效的自助解决方案为客户提供支持

Rocket.Chat
Free Open Source

Rocket.Chat是使用Meteor全栈框架以JavaScript开发的Web聊天服务器。

tawk.to
Free Free Trial

付费订阅的实时聊天saas可以删除广告。

Get Satisfaction
Free Subscription

获得满意度是一个社区平台,可以帮助公司创造引人入胜的客户体验...

InvGate Service Desk
Free Trial Subscription

InvGate Service Desk是基于Web的ITIL就绪解决方案,具有前所未有的用户界面。

Atera
Free Trial Subscription

Atera提供了一个多功能的MSP平台:远程监控,服务台,CRM,云服务和...

Gmelius
Free Trial Subscription

Gmelius将您的收件箱转变为公司的工作区。

Arena
Free Trial One Time License

Arena是Martin提供的免费国际象棋程序(引擎)图形用户界面(GUI)。

Vision Helpdesk提供服务台,卫星服务台和服务台,受到8000多家公司的信赖...

Vision Helpdesk 平台

tick-square Linux
tick-square Mac
tick-square iPad
tick-square iPhone
tick-square Android
tick-square Web-Based
tick-square Windows

Vision Helpdesk 视频和截图

Vision Helpdesk 概览

Vision Helpdesk为各种规模的企业提供客户支持软件-

1)服务台(多渠道服务台)
Vision Helpdesk提供了功能强大的多渠道多渠道票务管理软件,使您可以通过电子邮件,Web门户,Twitter,Facebook,电话和聊天集中所有客户对话。

2)卫星服务台(多公司服务台)

通过单个集中式门户网站为一个地点拥有多个公司,品牌或产品的组织管理客户支持或IT服务台功能,每个公司或品牌都拥有自己的品牌客户门户。

3)服务台(ITIL / ITSM服务台)

服务台包括CMDB,资产管理,事件管理,问题管理,解决方案或知识管理,变更管理和发布管理。

Vision Helpdesk 特点

tick-square Workflow Management
tick-square Third Party Integrations
tick-square Social Media Integration
tick-square Service Catalog
tick-square Recurring Issues
tick-square Problem Management
tick-square Offline Form
tick-square Issue Scheduling
tick-square Incident Management
tick-square File Sharing
tick-square Drag & Drop
tick-square Dashboard
tick-square Customizable Branding
tick-square Contract/License Management
tick-square Canned Responses
tick-square CMDB
tick-square Auto-Responders
tick-square Issue Auditing
tick-square Geotargeting
tick-square Call Center Management
tick-square Scheduled/Automated Reports
tick-square Service Level Agreement (SLA) Management
tick-square Support Ticket Tracking
tick-square Queue Management
tick-square Macros/Templated Responses
tick-square Help Desk Management
tick-square Automated Routing
tick-square Issue Tracking
tick-square SSL Security
tick-square Virtual Assistant
tick-square Transfers/Routing
tick-square Support Ticket Management
tick-square Alerts/Escalation
tick-square Multi-Channel Communication
tick-square Issue Management
tick-square Configurable Workflow
tick-square Knowledge Base Management
tick-square Widgets
tick-square Transcripts/Chat History
tick-square Real-Time Chat
tick-square Real-time Consumer-facing Chat
tick-square Proactive Chat
tick-square Interaction Tracking
tick-square Surveys & Feedback
tick-square Configuration Management
tick-square Single Sign On
tick-square Email Templates
tick-square Customizable Templates
tick-square Change Management
tick-square Workflow Configuration
tick-square Tagging
tick-square Rules-Based Workflow
tick-square Real Time Notifications
tick-square Prioritization
tick-square Customizable Forms
tick-square Commenting/Notes
tick-square Chat/Messaging
tick-square Assignment Management
tick-square Task Progress Tracking
tick-square Role-Based Permissions
tick-square Customizable Fields
tick-square Collaboration Tools
tick-square Search/Filter
tick-square Performance Metrics
tick-square Monitoring
tick-square Email Management
tick-square Customizable Reports
tick-square Customer History
tick-square Approval Process Control
tick-square Activity Dashboard
tick-square Reporting & Statistics
tick-square Real Time Reporting
tick-square Project Management
tick-square Mobile Access
tick-square Document Storage
tick-square Customer Database
tick-square Contact Management
tick-square Calendar Management
tick-square Asset Tracking
tick-square Alerts/Notifications
tick-square Activity Tracking
tick-square Access Controls/Permissions
tick-square Self Service Portal
tick-square Reporting/Analytics
tick-square Live Chat
tick-square Release Management
tick-square Asset Lifecycle Management
tick-square IT Asset Management
tick-square Task Management
tick-square API

最佳Vision Helpdesk替代方案

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Vision Helpdesk 类别

商业和商务工具

Vision Helpdesk 标签

itsm-help-desk ticket-management asset-management helpdesk

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