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我们整理了一个包含24个免费和付费的ngDesk替代方案的列表。主要竞争对手包括:HelpCrunchSupportBee。除了这些之外,用户还会将ngDesk与tawk.toRespond.ioGorgias进行比较。此外,您还可以在这里查看其他类似的选项:商业和商务工具


Respond.io
Subscription Free Trial

Respond.io 是一款人工智能驱动的客户对话管理软件,可通过 WhatsApp、电子邮件和社交媒体捕捉线索并自动进行聊天。它能通过各种渠道与客户直接沟通,确保通过多语言支持和人工智能协助进行安全稳定的互动。

Gorgias
Free Subscription Free Trial

Gorgias 为在线零售商优化客户服务。这个以电子商务为重点的服务台通过单一平台提供无缝的多渠道支持。通过自动回复常见问题提高效率。

Reputation
Free Free Trial Subscription

在线声誉管理平台 "声誉"(Reputation)可将消费者反馈转化为企业可操作的洞察力。通过分析从客户获取到忠诚度的大量反馈数据,该平台可提升客户体验和运营水平等。

Crisp
Subscription Free Free Trial
osTicket
Free Open Source Subscription

ngDesk 平台

iPhone iPhone
Android Android
Web-Based Web-Based

ngDesk 视频和截图

ngDesk 特点

tick-square Workflow Management
tick-square Third Party Integrations
tick-square Social Media Integration
tick-square Offline Form
tick-square File Sharing
tick-square Customizable Branding
tick-square Canned Responses
tick-square Auto-Responders
tick-square Service Level Agreement (SLA) Management
tick-square Macros/Templated Responses
tick-square Automated Routing
tick-square Transfers/Routing
tick-square Support Ticket Management
tick-square Alerts/Escalation
tick-square Multi-Channel Communication
tick-square Knowledge Base Management
tick-square Transcripts/Chat History
tick-square Real-Time Chat
tick-square Real-time Consumer-facing Chat
tick-square Proactive Chat
tick-square Interaction Tracking
tick-square Surveys & Feedback
tick-square Engagement Tracking
tick-square Single Sign On
tick-square Multiple User Accounts
tick-square Workflow Configuration
tick-square Chat/Messaging
tick-square Customizable Fields
tick-square Collaboration Tools
tick-square Search/Filter
tick-square Email Management
tick-square Activity Dashboard
tick-square Mobile Access
tick-square Document Storage
tick-square Self Service Portal
tick-square Reporting/Analytics
tick-square Live Chat
tick-square IT Asset Management
tick-square CRM
tick-square API

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ngDesk 标签

zoho zendesk pagerduty-alternative pagerduty online-ticketing it-support customer-service devops ticketing support-ticket-system cloud-service alerts

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