Customer Service Software

Javelo is a comprehensive HR platform designed to optimize interviews, performance reviews, and employee engagement. It offers a range of features to streamline HR processes and foster collaboration, including continuous performance monitoring, ligh…

Roster: An automated brand ambassador management platform to streamline word-of-mouth marketing. Manage creators, affiliates, influencers, and ambassadors on one platform. Features include tailored programs, campaign management, user-generated conte…

Deskpro is a robust help desk software for enterprises. Centralized ticket registration, multichannel support (email, chat, social media), self-service knowledge base, automation, reporting, integrations and customization help increase customer sati…

Kixie PowerCall: An advanced sales dialer fully integrated with your CRM, featuring a multi-line PowerDialer, local presence (ConnectionBoost), and bidirectional CRM integration. Boost outbound call volume, save agents' time, and increase pickup rat…

Expandable email marketing hub. Crafting polished campaigns with AI-assisted design or templates, and overseeing operations with precision via the iOS app. Tracking success through comprehensive analytics.

Cloud-based phone system to optimize customer support and sales. Integration with CRM, call management for office and remote teams provides strategic team optimization by grouping employees.

SurveySparrow is a platform for customer and employee experience. Mobile surveys with a chat-like interface increase completion. Includes classic, offline and multilingual surveys, analytics, integrations and personalization.

Podium is an integrated customer relationship management system that helps businesses improve customer communication, generate more leads, and increase conversions.

Firework: a video commerce platform offering livestreaming, shoppable videos, and AI-powered digital humans for personalized customer interactions. Boost sales, engagement, and loyalty with an always-on digital storefront, face-to-face online intera…

HELPAR is a cloud-based AR tool that empowers businesses with efficient remote guidance. Leveraging video streaming and AR technology, it enables interactions and AR markings for seamless communication. Key features include 3D objects, object tracki…

VoIP.ms offers Cloud PBX and SIP Trunking services with a Pay-as-You-Go model. Specializing in virtual numbers and VoIP solutions, it provides features like call routing, group conferencing, and SMS messaging.

Samsung Contact Center Pro is used to manage large volumes of incoming and outgoing calls in a contact center. This software is designed to optimize the work of contact center operators, as well as to improve customer interaction via the phone.

Improve your company with reliable text message marketing software. Take use of a comprehensive platform relied upon by hundreds of organizations to engage in interactive SMS discussions, manage successful campaigns, and more.

Bitrix24 is an integrated business management platform that provides a wide range of tools for collaboration, task management, communication, and other corporate functions. The main features include CRM, project management, task management, calendar…

RingCentral MVP is an integrated business communication platform offering a full suite of services: messaging, video conferencing, VoIP calls. Facilitating seamless remote collaboration, it integrates with Google Workspace, Microsoft 365, and many o…

Yotpo is an eCommerce retention marketing platform that helps brands foster long-term customer relationships. It offers a suite of data-driven solutions, including SMS and email marketing, subscriptions, reviews, visual UGC, loyalty, and referrals, …

NICE CXone is an integrated Customer Interaction Management (CIM) platform that provides contact center and customer service solutions. It includes a variety of features such as call automation, customer experience analytics, workflow management, an…

CallMiner Eureka is an analytics platform for analyzing audio recordings and textual content in contact centers. It uses speech recognition, machine learning, and data analytics technologies to extract useful information from speech messaging.

CallRail is a call tracking and analytics platform that helps track, record, and analyze phone calls to optimize marketing efforts.

inFlow - inventory management system that offers features such as mobile order fulfillment, reorder point notifications, real-time inventory tracking across multiple locations, barcode generation and scanning, a B2B online showroom, and manufacturin…

WalkMe is a Digital Adoption Platform that helps users to learn and use various applications and interfaces faster. This platform is designed to facilitate the adoption of new technologies and ensure effective work with them.

Voximplant is a cloud-based communications platform for building voice and video applications that offers a set of APIs for developers. It allows you to integrate voice, video, and messaging into your web and mobile applications.

Experience AddSearch: lightning-fast, customizable site search with AI-powered filtering. Boost conversions and ROI with seamless implementation and expert support.

The platform gives you access to a database of business contacts for precise interactions. It offers ABM and demands generation teams customized strategies through multiple channels like display, social, email, and SMS for effective communication.

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Offers a unified Customer Service solution integrating automation and human support for enhanced customer satisfaction and cost reduction.

Google Cloud Speech-to-Text is a cloud computing service that allows you to convert audio recordings of speech into text. It's a useful tool for speech recognition in a variety of scenarios, such as creating transcriptions, automating data entry, or…

Enhance Customer Engagement with Text Request - professional business texting software. Send SMS and MMS messages from your office phone number, all conveniently from your computer.

Remote Eye is a video collaboration software designed for frontline workers, offering real-time remote assistance via smart glasses, mobiles, tablets, and PCs. Enhance industrial maintenance, reduce downtime, and minimize travel costs with Remote Ey…

Cloud-based service ensuring seamless delivery of crucial emails. Handles billions of emails hourly, guaranteeing optimal inbox rates.