Dynamic work management platform fostering seamless collaboration in task handling, project planning, and document sharing. Perfect for businesses with multiple teams requiring efficient coordination. Track time and manage tasks effortlessly.
This B2B sales prospecting software identifies your ideal customer profile and pinpoint ready-to-buy prospects, accelerating both pipeline and revenue generation. Elevate your sales strategy with ZoomInfo SalesOS.
FaceUp is a secure, user-friendly whistleblowing platform and HR tool. It enables easy reporting of wrongdoing by employees and students. This comprehensive system ensures ethical standards are upheld.
Userlike is a customer messaging platform that enables businesses to chat with their website visitors and customers in real-time. It provides a seamless communication experience through various channels, including live chat, chatbots, WhatsApp, Face…
Freshdesk is a cloud-based customer service management and support software. This platform provides tools for maintaining a knowledge base, tracking customer questions and requests, and automating request processing.
Genesys Cloud CX elevates customer engagement across diverse industries. Offering advanced tools for contact centers and CRM, it streamlines call routing, workflow management, and enhances service processes.
Pipedrive is a customer relationship management (CRM) tool that focuses on helping sales teams manage their leads and deals effectively. It provides a visual pipeline interface that allows users to track and prioritize deals through various stages o…
Whatfix is equipped with advanced analytics capabilities, empowering employees with contextual user experiences, step-by-step guidance, self-help support, and analytics that track user behavior, providing a comprehensive understanding of digital ado…
Offers a unified Customer Service solution integrating automation and human support for enhanced customer satisfaction and cost reduction.
Offers a unified Customer Service solution integrating automation and human support for enhanced customer satisfaction and cost reduction.
Intercom Platforms
Web-Based
iPad
Android
iPhone
Intercom Video and Screenshots
Intercom Overview
Intercom shows you who is using your product (the user's region, browser, local time etc.) and makes it easy to personally communicate with them through targeted, behavior-driven email and in-app messages.
A code snippet inserted in your web or mobile app will create a help widget, which users can use to interact with your support team. Segmentation based on user actions (engagement level, last seen) or attributes (e.g. plan type) lets you send automated email and in-app behavior-driven messages. For instance, when the user first accesses a feature, Intercom can prompt them with more information about it, or solicit feedback.
Intercom integrates with Slack, MailChimp (import users), Stripe and other platforms. It has a powerful API as well.