ResponseTek está en el negocio del software, ofreciendo gestión de la experiencia del cliente (CEM) bajo demanda ...
ResponseTek está en el negocio del software, ofreciendo gestión de la experiencia del cliente (CEM) bajo demanda ...
ResponseTek Plataformas
iPad
iPhone
ResponseTek Video y capturas de pantalla
ResponseTek Visión general
ResponseTek es una compañía de software de gestión de la experiencia del cliente (CEM) centrada en los requisitos de las organizaciones de Global 2000 con diversas líneas de productos. ResponseTek Listening Platform ™ analiza el valioso sentimiento del cliente en tiempo real y escala para satisfacer las demandas de big data, eliminando silos de información del cliente capturada a través de múltiples canales, incluidos sitios web, centros de llamadas, ubicaciones minoristas o sucursales y plataformas sociales. Since 1999, happy, satisfied consumers have been the trademark of a ResponseTek implementation.
ResponseTek is in the software business, delivering on-demand customer experience management (CEM) software and solutions to help companies continually improve the quality and consistency of the delivered customer experience.
The ResponseTek Listening Platform has been designed to measure and report on customer experiences, capturing insights on customer experiences when and where they occur and delivering them continuously and in real-time. The goal? To improve customer experiences, and improve your business.
Our Vision for the Future:
The voice of the customer is integrated with every employee's work day, driving continuous change and innovation.
Customer experience metrics are delivered continuously, accessible in real-time across organizations, and used alongside traditional performance metrics and financial data to support decision making at all levels in a corporation.