软件
我们整理了一个包含166个免费和付费的CloudTalk.io替代方案的列表。主要竞争对手包括：Wrike， ZoomInfo SalesOS。除了这些之外，用户还会将CloudTalk.io与ZoomInfo Chat， Hangouts， WhatsApp Messenger进行比较。此外，您还可以在这里查看其他类似的选项：呼叫和联络中心软件， 呼叫中心劳动力管理软件。
我们整理了一个包含166个免费和付费的CloudTalk.io替代方案的列表。主要竞争对手包括：Wrike， ZoomInfo SalesOS。除了这些之外，用户还会将CloudTalk.io与ZoomInfo Chat， Hangouts， WhatsApp Messenger进行比较。此外，您还可以在这里查看其他类似的选项：呼叫和联络中心软件， 呼叫中心劳动力管理软件。
这款 B2B 销售潜在客户挖掘软件可识别您的理想客户档案并精确定位准备购买的潜在客户，从而加快销售管道和创收速度。使用 ZoomInfo SalesOS 提升您的销售战略。
ZoomInfo Chat 是一个基于人际互动的 B2B 会话营销平台，可加速销售团队的联系。即时提醒会通知团队新访客和老访客，从而提高与潜在客户安排有价值会议的可能性。
Linux
Mac
iPad
iPhone
Windows
Web-Based
Android
CloudTalk 允许企业设置虚拟号码、创建接线员群组、记录通话、分析通话统计数据，以及其他旨在优化商业环境中电话交谈流程的功能。
该平台有助于提高客户服务质量，有效地与客户沟通，并提高处理电话团队的工作效率。
Access Controls/Permissions
Third Party Integrations
Activity Dashboard
Workflow Management
Who Answered Log
Voicemail Transcription
Voice Customization
VoIP
Virtual Extensions
Virtual Call Center
Unified Communications
Unattended Call Management
Recording
Outbound Reporting
Multiple Scripts
List Management
Inbound Reporting
For Cloud Phone Systems
File Transfer
Fax Management
FTC Compliance
FCC Compliance
Employee Coaching Tools
Data Import/Export
Customizable Caller ID
Conversion Tracking
Conferencing
Call Volume
Call Recording
Call Duration
Call Center Integration
By-Extension Reporting
Automatic Lead Distribution
Audio/Video Conferencing
Answering Machine Detection
Agent Interface
Customer Experience Management
Outbound Call Center
Inbound Call Center
Computer Telephony Integration
Call Scripting
Call Reporting
Call Logging
Call Center Management
Automatic Call Distribution
Auto-Dialer
KPI Monitoring
Keyword Tracking
Survey/Poll Management
On-Demand Recording
Caller ID
Call Monitoring
Integrations Management
Voice Mail
Queue Management
Automated Routing
Alerts/Escalation
Sentiment Analysis
Multi-Channel Communication
Campaign Analytics
Lead Management
Knowledge Base Management
SMS Messaging
Communication Management
Campaign Management
Process/Workflow Automation
Interaction Tracking
Feedback Management
Archiving & Retention
Multiple User Accounts
Callback Scheduling
Real Time Data
Real Time Monitoring
Real Time Analytics
Quality Management
Purchasing & Receiving
API
Tagging
Real Time Updates
Real Time Notifications
Collaboration Tools
Commenting/Notes
Role-Based Permissions
Customizable Fields
Performance Metrics
Monitoring
For Small Businesses
Customizable Reports
Customer History
Contact Database
Reporting & Statistics
Remote Access/Control
Real Time Reporting
Mobile Access
Customer Database
Contact Management
Alerts/Notifications
Activity Tracking
Reporting/Analytics
User Management
Video Conferencing
Ring Groups
Employee Directory
Call Tagging
Call Routing
Call Transfer
Call Tracking
CRM
Text to Speech
SIP Trunking
Progressive Dialer
Preview Dialer
Power Dialer
Phone Key Input
PBX
Manual Dialer
Call Screening
Call Queues
Call Conferencing
Blended Call Center
Automated Attendant
VoIP Connection
Online Voice Transmission
IVR/Voice Recognition
Caller Profiles
Call List Management
Call Disposition
Call Transcription
Call Tracking Metrics
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